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DELL-Deb B
113 Posts
5090
0
Posted August 30th, 2012 06:00
Hi,
I am going to send you a private message and once you receive it, please provide the Service Tag and contact number, so that I may access to your system records. Please do not share your Service Tag in the open forum.
Hi DELL-Deb B,
I have the same issue with laptop fan but for vostro 3560 dell even sent me replacement heat sink that did not help at all using bios A11,air condition room temp at 24 degrs,laptop placed on table,this issue does happen at odd timing. right from day one of use.Diagnostic test shows everything fine.some times 47-50 degrs fan is within the rotating speed & some time even at 47-50 degrs with cpu utilization of 2% the fan is at max speed which causes lot of noise.
Dell says its not known issue when so many customer already facing the issue,no fix yet from dell
You may have a look at the screen shot ,In both the cases screen shot the laptop was placed in the air condition room temp of 24degrs C.Even after heat sink had the same issue with the laptop..no fix yet form dell.as its considered as " NOT KNOWN ISSUE "
under Licence Windows 7
When using the laptop suddenly the fan speeds at max speed as you see in the pic below.
When using the laptop
As Dolnor already stated, this doesnt seem to be hardware issue. I have the same issues with the 15 R SE. At at certain temperature the fan speed increases rapidly from 2800 to around 3500-3900 rpm (although it`s not an abnormal speed. I think the fan can go up 5500 -5800 rpm max). It`s very likely the BIOs temperature tables have to adjusted.
I think they used these settings, so that device never gets too hot. I noticed that my laptop never is too hot at the bottom, not even after playing 5 h a game which needs a lot of resources.
cesarhanke
4 Posts
1368
0
Posted February 21st, 2013 22:00
I purchase a Vostro 3560 20 days ago and the fan noise is driving me crazy!!
pretty much it stays on all the time and when it stops (which is a great relief) only stops for 40 seconds.
Even when the computer is idle.
free_refil
86 Posts
1368
0
Posted March 1st, 2013 08:00
This is something I'm experiencing as well. Vostro 3560. A13 BIOS. All the latest drivers (did y'all notice all the new ones this month?!?) I read in this thread that the HDD may be the culprit. I've upgraded to an SSD (Windows 7 x64 fresh install) as I've heard they run cooler, a Samsung 840 Pro. Still get the fans kicking on max speed for no reason, even when at idle. Ambient room temperature is 73º F. Average CPU die temp is between 42-47º C. I've purchased a laptop cooler to place underneath the laptop thinking maybe the HDD bay was still getting warm. Even with the fan speed on the laptop cooler cranked all the way up, the laptops fan still kicks into high speed over and over and over, all day throughout my work day. Whats sad is that the air the fan is kicking out isn't even warm. It's completely cool! This problem is so annoying it distracts me from my work. PLEASE FIX THIS DELL!!!!

DELL-Deb B
113 Posts
5090
0
Posted August 27th, 2012 02:00
Hi,
Common causes for fan running constantly can be due to: An out of date BIOS, obstructions in the fan or vent area, physical damage, dust accumulation in the fan or vent area, usage while not on a flat surface or proper ventilation clearance, using near a heat source or in a hot environment. Fan speed can increase or decrease due to the temperature of the system. I would recommend you to perform the following steps in order which should fix the issue:
If the issue still persists, run the Hardware Diagnostics. In order to run Dell Diagnostics from Hard Drive, follow the below mentioned step
You can even refer to the Article ID: 428053 on http://support.dell.com/