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galib77

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9 years ago

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galib77

6 Posts

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2854

July 25th, 2017 07:00

Windows 10 problem

After installing windows 10 in my laptop 'inspiration 3442' my touchpad isn't working and video isn't playing smoothly. Plz tell me what can i do now?

  • LSUFAN51

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    Posted July 25th, 2017 21:00

    :emotion-2:

    Please change Operating System to windows 10 in the link below, expand Mouse, Keyboard & Input Devices, and then install touchpad driver. After, install the Video drivers as well.  

    Support for Inspiron 3442 | Drivers & downloads | Dell US

    and the link below might be of use to you as well.

    How to reinstall drivers in the correct order | Dell US

  • cuberocr

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    Posted July 25th, 2017 23:00

    Are your drivers up to date?

  • galib77

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    Posted July 26th, 2017 04:00

    But it is saying, "your system doesn't meet the minimum requirements "

  • LSUFAN51

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    Posted July 26th, 2017 07:00

    You click " Change OS " in link above, and then select either windows 10, 64bits or 32bits - see image below)?  

  • LSUFAN51

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    Posted July 26th, 2017 07:00

    If yes, please enter the service tag number (or use Detect Product} onto the link below , then download the touchpad and video drivers one at a time.

    www.dell.com/.../

  • galib77

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    Posted July 26th, 2017 08:00

    i have done all those things but video driver and touchpad driver isn't installing.

  • LSUFAN51

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    Posted July 26th, 2017 09:00

    If you're able to see the drivers, right click on each one of them and select update. If anyway possible, please provide an image of device manager with Display adapters and Mice and other pointed devices expanded.

  • LSUFAN51

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    Posted July 26th, 2017 09:00

    Type device manager onto [Cortana] search box, stroll down to Mice And Other Pointing devices and then expand it. Please check and see if Dell touchpad and PS / 2 Compatible Mouse are listed. Expand Display Adapters (Video) as well. Intel HD Graphics and nVIDIA Graphics driver should be listed.  

    Dell Inspiron 3543:

  • LSUFAN51

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    Posted July 26th, 2017 10:00

    Lastly,

    Please type Windows Mobility Center onto the search box, and check if touchpad is turn on:

  • galib77

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    Posted July 26th, 2017 12:00

    In my device manager there is ' microsoft basic display adapter' in display adapter and 'in mice and other pointing devices there is only ' HID -compliant mouse'

    in windows mobility center there is no touchpad option found.