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samsagaz22
4 Posts
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May 28th, 2016 17:00
2407WFP, internal replacement parts?
Hi guys, i purchased 5 years ago an Dell 2407. After two years i start getting ghosting images and purchase a new one (27"). A few months ago i start using the fault 2407 as backup and yesterday start getting very bad colors. i checked caps and looks OK, Is possible that get an fault in the Genesys FLI5962 ChiP? Post some screenshots
http://s33.postimg.org/n5ue7adun/img_01.jpg
and another
http://s33.postimg.org/hyihubc0v/img_02.jpg
Thanks in advance
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DELL-Chris M
Community Manager
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Posted May 30th, 2016 10:00
Unfortunately, Dell does not repair monitors, sell monitor components, or have dis-assembly documentation. We simply exchange them while under the three year warranty. You could take it to a local TV repair center to see if they can diagnose the issue. Then look for spare parts on eBay or craigslist. But, the cost to have a local repair shop diagnose, search for parts, buy the parts, exceeds the current market value of this monitor.
DELL-Chris M (old account)
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