If you bought it directly from Dell, you received an electronic and paper invoice with your Dell order number and Dell customer number. Technical Support should be able to look those up to see when you purchased it and the duration of the warranty period. If you bought from a reseller, the express service code and tag may have originated in another region of the world which is why Dell Canada cannot see it.
DELL-Chris M
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Posted October 2nd, 2015 20:00
If you bought it directly from Dell, you received an electronic and paper invoice with your Dell order number and Dell customer number. Technical Support should be able to look those up to see when you purchased it and the duration of the warranty period. If you bought from a reseller, the express service code and tag may have originated in another region of the world which is why Dell Canada cannot see it.
DELL-Chris M (old account)
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