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GosuGamerl
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3 Posts
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638
February 3rd, 2023 09:00
P2417H, cannot set full HD resolution in games
In games I can only set the resolution to max 1600x800, even though my native resolution is 1920x1080 (and this is what my monitor is set to in Windows). I have tried everything, setting it manually in config, different Intel settings etc. Nothing helped. I tested another monitor to verify that this is not a GPU issue and indeed with other monitors everything works fine. 1920x1080 can only be set in window mode, but not in full HD. Clearly this is some kind of bug on the monitor driver side?
max reso in fullscreen mode
max reso in fullscreen mode
max reso in window mode
260
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Posted February 4th, 2023 06:00
* What is the build date on the P2417H rear label?
* What PC model?
* What operating system?
* Test all of the P2417H video in ports (HDMI/DP/VGA) on this PC and other PC
* What other games have this same issue?
* Post a picture of the Windows Display Settings
* Post a picture of the P2417H Menu showing the bottom Resolution
DELL-Chris M (old account)
#IWork4Dell
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Posted February 12th, 2023 04:00
Hey, I have answered you in the post above
214
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Posted February 12th, 2023 04:00
* What is the build date on the P2417H rear label? January 2019
* What PC model? - Lenovo Y 70 70 T
* What operating system? - Windows 10 Home x64
* Test all of the P2417H video in ports (HDMI/DP/VGA) on this PC and other PC - I tested on MAC and it worked fine(but in VULKAN)
* What other games have this same issue? - as far as I have experienced - only this one
* Post a picture of the Windows Display Settings
* Post a picture of the P2417H Menu showing the bottom Resolution
DELL-Chris M
Community Manager
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56891 Posts
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232143 Points
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Posted February 12th, 2023 05:00
Clearly this is some kind of bug on the monitor driver side?
* I disagree. Based on the out of warranty P2417H and and the operating system settings, the P2417H is functional running at 1920x1080 60Hz. The fault is with that game not recognizing the P2417H ability to do 1920x1080 60Hz in that "Exclusive fullscreen" setting. Go to the Dota Forums and post the issue so other Dota players can offer troubleshooting.
DELL-Chris M (old account)
#IWork4Dell