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PLEASE Help!!!
I have a dell
E196fpf Monitor that won't stay on! If I turn it on, it blinks on for 2 secs and then shuts off, if I turn it off and turn it back on, then it does the same thing. I have tried holding the power button down, I have tried unplugging it, plugging it back in and everything else I could think of!! This monitor isn't even 2 years old!!! I don't know what to do!
all the facts
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Posted January 18th, 2008 00:00
ChrisM and ree102774
Try monitor with another system to eliminate possibility of the video card could be dying. If it's not the video card or a loose cable...
and it won't work on another system I would leave it unplugged for now until Chris answers or try Dell tech support. I would exchange it for a like new refurb. if tech support can't help.
Hopefully it has a three year advanced exchange warranty and it can be exchanged if needed.
ChrisM will have to look up your model number for warranty info. and that depends where you purchased it and other factors.
DELL-Chris M
Community Manager
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56891 Posts
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Posted January 18th, 2008 00:00
Please provide me with the following information in a private message so I can check the warranty status -
Name:
Shipping address:
Phone:
Order number and/or Service tag number:
20 digit PPID number on the back of the monitor:
Reason:
DELL-Chris M (old account)
#IWork4Dell