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Backup failure for Exchange Server
Hello Team,
We have two mailbox servers configured in our envoirnemt, both the clients have been added to the group exchange_bkp. However after first successful completion of backup , on the second run backup fialed with the following error:
79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage
92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************02/14/17 22:00:26.023559 [nsr/save/nsrsnap.c 611] Calling nsrrm_host
02/14/17 22:00:26.054811 [nsr/save/nsrsnap.c 886] Calling get_pool_name..
52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing
nsrsnapck -s mcxsrvnetworker.mcx.in -c MCXDAG02 -L -D b4a957a7-00000006-58a1e00f-58a1e00f-00011502-0223015d -A NSR_PS_DEBUG_ID=1487089825 nsrsnapck -s mcxsrvnetworker.mcx.in -c MCXDAG02 -D 9246709b-00000006-58a1e04b-58a1e04b-00011502-00462b5d -A NSR_PS_DEBUG_ID=1487089825 51513:nsrsnap: Retention failure, error encountered while deleting snapshots.
51513:nsrsnap: Retention failure, error encountered while deleting snapshots.
APPLICATIONS:\Microsoft Exchange 2013
Kindly add your valueable inputs if the issue is known.
649
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Posted February 15th, 2017 04:00
Hello Carlos,
Yes that's Right , we are talking about NW server and NMM 8.x here.
A small confusion occurs here, as you have mentioned in your last line that if I need to retain snapshots, then I need to adjust the snapshot policy accordingly but will changing the variable within Application Information from NSR_EXCH_RETAIN_SNAPSHOTS=yes to NSR_EXCH_RETAIN_SNAPSHOTS=no retain the snapshots ?
Thanks & Regards,
Saily Dhuri.
649
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Posted February 15th, 2017 05:00
Hi Saily,
Can you please let me know what is the current snapshot policy you have set?
If you intend to retain snapshots then yes, you need to set NSR_EXCH_RETAIN_SNAPSHOTS=yes, if you do NOT want to retain snapshots then the value should be no.
Thank you,
Carlos
650
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Posted February 15th, 2017 21:00
Hey Carlos,
The current snapshot policy created was 1-1-Day (expiration: Day ).
However Issue resolved without doing any changes , Strange!
Would figure out how did the backup failed previously and worked fine on the next run.
Thank You for your inputs
Regards,
Saily Dhuri.
CarlosRojas
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1693 Posts
649
0
Posted February 15th, 2017 03:00
Hi Sayali
I guess we are talking about NW server and NMM 8.x, right?
If so, this indicates that the retention policy set is not the default one.
Please select "Serverless backup" as snapshot policy and try again.
If this is the case where you want to retain snapshots, then you need to adjust the snapshot policy accordingly, and also remove the variable within Application Information from NSR_EXCH_RETAIN_SNAPSHOTS=yes to NSR_EXCH_RETAIN_SNAPSHOTS=no
Thank you,
Carlos