Did you check if your index gets saved correctly to proper client index?

Hi Rami,

MAILX-SRVR is the name of virtual node ? which is the names of physical nodes ? Did you check if the MSEXCH:IS is in MAILX-SRVR client index save sets?

Hi Crvelin,

well, for the indexes, i have a pool that daily backs up the indexes and the bootstraps to a certain volume and be cloned daily to a different tape. this is done because i have daily incrmentals and weekly full backups groups. so, eventhough the schedule of the weekly full is set to skip while the incremental group is initiated
both groups initiate and the weekly full group backs up only the indexes and bootstraps and clones them to a certain tape. so, the savesets are on one volume and one tape and the bootstraps saved to different volumes and cloned to different tapes.
so, is the recovery process in this case is looking for the exchange savesets and not finding the indexes.

Anderson,
th virtual node name is : mailx-node
physical nodes 1 and 2 names: mailx-node1 and mailx-node1 respectively.

well, i have done my research about the index thing that i have mentioned above. it doesn't matter in which volume the indexes are saved, as long as they are saved on the backup server.
so, any suggestions.

You need to known which CFI NetWorker server is saving information about exchange backup not where.
When you configure exchange to backup exchange on a cluster you need to create a cliente with virtual node name and put option -a on nsrxchsv backup command also you need verify if index information about exchange backup is saved on virtual_node_name CFI.
When you do a restore on NetWorker user for exchange in the screen bottom the client name should be virtual cluster name not the physical node.

iam using the backup command nsrxchsv -c , and the indexes are saved on the virtual_node CFI.

also, when i do a restore, yes the virtual_node appears in the Nwer user for exchange.

And if you use -a? Also, did you verify with nsrinfo for mminfo given nsavetime of EXCH ssid that you get something?

hmm, I sugest you enable debug level on networker user for exchange to get more errors details, by the way looking your first post did you try to restore a mail box store right ? not a single user mailbox restore ?