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PeterBen

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17 years ago

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PeterBen

120 Posts

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November 18th, 2009 01:00

NW 7.4.4 library devices keep active

Hello community,

i have a strange problem whcih disappears after networker services restart.

after few days of running i have a strange state of library devices - Library device, active while it has no tape loaded nor writes any data.

problem is that the queued jobs are still waiting for the devices to be "free" thus backups are not running as they should.

any idea what might cause this to happen? i do not remember any changes to the environment and looks like this problem came up just from nowhere. this is the 2nd time i have experienced this. can it be because od automatic unloading of tapes ? the tape drives are not shared

  • ble1

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    Posted November 18th, 2009 13:00

    Did you verify NMC is not playing trick with you?  I have seen NMC not updating status sometimes giving false alarms.

    If you are sure something is going on, check on server for ansrd and nsrindexd processes and to what task they have been allocated.  That is if you have UNIX based server easy; with Windows you will need to use some additional tools to check out what is going on (I believe PowerShell can do it too).

  • PeterBen

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    Posted November 25th, 2009 02:00

    of cours it is not only an console bug as i am really missing the backups due to this

  • ble1

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    Posted November 25th, 2009 07:00

    And you can confirm when this happens that you library is in ready state?
  • PeterBen

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    Posted November 26th, 2009 06:00

    yes the library works and writes to other devices.
  • ble1

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    Posted November 26th, 2009 06:00

    Those other devices are on another storage node or the same one which has some devices which do not respond?
  • mpn1

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    Posted November 29th, 2009 01:00

    Hi,

    I have faced this problem.... I heard that it is due to the new Leadville drivers tat EMC uses..

    .

    1.The solution to this is to restart he networker services(Not good).

    or

    2. Load the tapes manually, and u will be suprised to find once u do that the library starts working fine and will load tapes automatically in case of future Pending requests.

  • ble1

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    Posted November 29th, 2009 02:00

    > " heard that it is due to the new Leadville drivers tat EMC uses."

    Did you hear that from EMC?  Because what you said can only be applied to Solaris 10 where instead of LUS NW will try to use OS's LeadVille drivers (as they are integrated with OS)?

    Since you mentioned restaring NW services which is more term used on Linux and Windows, I wonder if we are on the same track...

  • PeterBen

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    Posted December 3rd, 2009 00:00

    even if i load the tape manually the backup does not start/continue. i have to restart the services always. it happens on ndmp storage nodes only and i found these errors in the logs

    9023 2/12/2009 22:35:44  (pid10548) failed to establish connection to NDMP server,  Could not find storage node in the RAP database!
    8677 2/12/2009 22:35:53  (pid10548) WARNING fixed volume filemark not in sync with tape volume:MV6367 next:5 VWFN:4 ssid:4145436363
    0 2/12/2009 22:36:08  (pid10548) device resource lookup fails
    9023 2/12/2009 22:36:08  (pid10548) failed to establish connection to NDMP server,  Could not find storage node in the RAP database!
    9039 2/12/2009 22:36:08  (pid10548) ndmp tape setstate failed
    38758 2/12/2009 22:36:08  nsrd media warning: rd=be-s0570-mx1.adroot.local:nrst4l (NDMP) opening: unknown error

  • ble1

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    Posted December 5th, 2009 07:00

    When you get this message can you communicate with filer?  Eg. inquire -N be-s0570-mx1.adroot.local