UNSOLVED
Bluetooth Enabling
Just got a Precision 5510 computer - one of the issues I'm dealing with is the BlueTooth. I can't bring it to life. BIOS refers to it as enabled, I installed the drivers for it (Win 7 64) yet it's not showing up in task bar, and nothing in the device manager, and nothing when I scan for it. Could it be defective or not present? Here is what I see in my system configuration on Dell Support:
555-BCRV : Intel WiFi Link 8260 2x2 802.1 1ac+BT 4.1, MPWS
|
8XG1T
1
CARD (CIRCUIT), WIRELESS, M.2, INTEL8260, WORLD WIDE
|
|
PF22F
1
LABEL, REGULATORY, WIRELESS, 8260AC, WORLD WIDE, CSMB-3
|
Brad L (retired)
11 Legend
•
2650 Posts
4435
0
Posted September 21st, 2016 18:00
Hi dabawi2,
I know you mentioned installing the drivers for the 8260AC card, but have you also tried installing the separate drivers and software for the bluetooth?
Dell has Bluetooth listed under modem/communications here: http://dell.to/2diipVc
but if you have already tried this another option is to try the drivers and software for the Bluetooth here from Intel: http://dell.to/2dihNPf
At this second link you should also see separate drivers and software for each. If none of these work, please direct message me your Service Tag.
If this doesn't work you could also try Intel's Driver update utility: http://dell.to/2dihILs
Please let me know if you have any luck. On a side note was this a new install of Windows or has the Bluetooth ever worked? If none of these choices work, please Direct Message me your Service Tag (please do not post it in the thread).
Best regards,
Brad
Brad L (retired)