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Knossos

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Knossos

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December 24th, 2013 16:00

DW1501

Hello,

My computer is a Latitude E6520, OS WIN XP SP2.

I try to install the driver NIC_DRVR_WIN_A36_R261121 for my DW1501 wifi card but it tells me "No compatible hardware found. The software you are attempting to install is not supported on this system."

I cannot get wifi... Could you help me please?

Thank you

  • PudgyOne

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    Posted December 25th, 2013 05:00

    Knossos,

    Can you run Finding System Information REMOVE YOUR PRODUCT ID and REGISTERED OWNER and post the information back here.

     

     

    Rick

  • Knossos

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    Posted December 25th, 2013 13:00

    Hi Rick,

    Thank you for your reply.

    Here is the info I get when typing the command systeminfo:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\XXX>systeminfo

    Host Name: XXX-445016936
    OS Name: Microsoft Windows XP Professional
    OS Version: 5.1.2600 Service Pack 2 Build 2600
    OS Manufacturer: Microsoft Corporation
    OS Configuration: Standalone Workstation
    OS Build Type: Multiprocessor Free
    Registered Organization: XXX
    Original Install Date: 12/12/2013, 7:55:54 AM
    System Up Time: 0 Days, 0 Hours, 23 Minutes, 29 Seconds
    System Manufacturer: Dell Inc.
    System Model: Latitude E6520
    System type: X86-based PC
    Processor(s): 8 Processor(s) Installed.
    [01]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    [02]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    [03]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    [04]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    [05]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    [06]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    [07]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    [08]: x86 Family 6 Model 42 Stepping 7 GenuineIntel ~
    2394 Mhz
    BIOS Version: DELL - 6222004
    Windows Directory: C:\WINDOWS
    System Directory: C:\WINDOWS\system32
    Boot Device: \Device\HarddiskVolume1
    System Locale: en-us;English (United States)
    Input Locale: fr;French (France)
    Time Zone: (GMT+01:00) Amsterdam, Berlin, Bern, Rome, Stockholm,
    Vienna
    Total Physical Memory: 3,317 MB
    Available Physical Memory: 2,216 MB
    Virtual Memory: Max Size: 2,048 MB
    Virtual Memory: Available: 2,008 MB
    Virtual Memory: In Use: 40 MB
    Page File Location(s): C:\pagefile.sys
    Domain: WORKGROUP
    Logon Server: N/A
    Hotfix(s): 32 Hotfix(s) Installed.
    [01]: File 1
    [02]: File 1
    [03]: File 1
    [04]: File 1
    [05]: File 1
    [06]: File 1
    [07]: File 1
    [08]: File 1
    [09]: File 1
    [10]: File 1
    [11]: File 1
    [12]: File 1
    [13]: File 1
    [14]: File 1
    [15]: File 1
    [16]: Q147222
    [17]: KB885855 - Update
    [18]: KB893803v2 - Update
    [19]: KB896256 - Update
    [20]: KB911164 - Update
    [21]: KB914642 - Update
    [22]: KB937930 - Update
    [23]: KB946629 - Update
    [24]: KB945436 - Update
    [25]: KB949764 - Update
    [26]: KB953955 - Update
    [27]: KB954434 - Update
    [28]: KB958244 - Update
    [29]: KB958347 - Update
    [30]: KB959252 - Update
    [31]: KB835221WXP - Update
    [32]: XpsEPSC
    NetWork Card(s): 2 NIC(s) Installed.
    [01]: 1394 Net Adapter
    Connection Name: 1394 Connection
    DHCP Enabled: Yes
    DHCP Server: N/A
    IP address(es)
    [02]: Intel(R) 82579LM Gigabit Network Connection
    Connection Name: Local Area Connection
    DHCP Enabled: Yes
    DHCP Server: 192.168.1.1
    IP address(es)
    [01]: 192.168.1.19

  • PudgyOne

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    Posted December 25th, 2013 17:00

    Knossos,

    Installing the drivers in the exact order should help. How to Download and Install Drivers in the Correct Order

    Download and install in this exact order...

    Dell Notebook System Software Utility

    Intel Mobile Chipset, v.8.0.0.1009, A10

    Then go to Dell Warranty Status enter your service tag, click on original configuration. Look and see which wireless adapter is installed. Then go to Drivers & Downloads enter your service tag, select your operating system, under network, download and install the drivers for your adapter.

    Download and install Dell QuickSet Application

    Places to look to see if your Connection is enabled

    Rick

  • Knossos

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    Posted December 26th, 2013 03:00

    Rick,

    I have installed the drivers in the order listed on the "How to download and install drivers in the correct order" page.

    However, this page says "Dell Latitude E-Series and Precision laptop models have a different install order. For more information, see theLatitude E-Family and Mobile Precision reimage guide." but the link is broken.

    Anyway, I have tried to install the Dell Notebook system software utility but it tells me "Setup cannot run on this machine".

    Intel mobile chipset installs ok.

    This is my original configuration:

    Part Number Quantity Description
    6MX7M 0 INFORMATION..., ROYALTY..., BASIC INPUT/OUTPUT SYSTEM..., AMERICAN MEGATREND/AMI..., NOTEBOOK..., ACROSS LINE OF BUSINESS...
    6337P 1 LABEL..., SVC TAG/EXPRESS CODE, LATC
    01323 0 INFORMATION..., NO ITEM
    RVTXW 0 SERVICE CHARGE..., SOFTWARE..., DFEP
    9WV3G 0 INFORMATION..., .NET@V, 35000, SP1
    D6P80 1 KIT..., SCREW..., SECURITY..., PORTABLE..., E3
    H067T 1 LABEL..., COO, COMPAL, MACALLAN 15
    3W445 0 INFORMATION..., NOTEBOOK ORDER
    4G9KX 1 TECHNICAL SHEET..., INFORMATION..., 512E-HD, WORLD WIDE...
    5P328 1 LABEL..., REGULATORY..., NOTEBOOK..., WORLD WIDE..., E6520
    GFGV0 0 SERVICE CHARGE..., SOFTWARE..., DCSU, APPIAN...
    MY297 1 Label, Fascia, Intel, CARTON
    JRR02 0 INFORMATION..., WIN7
    9WV3G 0 INFORMATION..., .NET@V, 35000, SP1
    DT03G 0 SERVICE CHARGE..., APPLICATIONS..., WIRELESS..., DW375, E3
    6350E 4 SCREW..., M3X5, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
    WYNH6 3 Screw, 2.0X8.0, Stainless Steel, Machine Screw, YNL, E3
    J4TFW 1 Assembly, Base, Notebook, Discrete Video, Third Party Maintenance, E6520
    F282K 0 INFORMATION..., HARD DRIVE..., FDE, GO-TO-AHCI
    00159 0 INFORMATION..., 1ST BOOT, HARD DRIVE
    4GC1H 0 SERVICE CHARGE..., SOFTWARE..., CRTV, CAMERA..., BUSINESS..., 1.4
    TV0KR 0 INFORMATION..., RYLT, MEBX, E6520
    G451F 1 LABEL..., SETTING/SETTINGS..., MANAGEMENT..., MEBX, DISABLE
    NPFV0 0 SERVICE CHARGE..., SOFTWARE..., FREE FALL SENSOR..., LATCHED ADDRESS..., E6520
    619VH 1 SHIPPING MATERIAL..., BOX, ACCESSORY..., LATCHED ADDRESS..., 15
    M7D4P 1 SHIPPING MATERIAL..., CUSHION..., 15, TOP..., MPP
    PJ289 0 INFORMATION..., VPEPR
    TM318 0 INFORMATION..., SLP2, ENABLE, WINDOWS
    CHR3N 0 INFORMATION..., ROYALTY..., SOFTWARE..., ROXIO..., CRTR, START...
    T2673 0 Service Charge, Operating System, Windows XP OCA-MARKER
    63PDH 22 Screw, MOSAIC/MIDAS,M2P3,M2P4 & TANG..., 5X5, Phillips Head, THREAD FORMED..., BCS
    XKCW6 2 Screw, 2.5X5.0, Stainless Steel, Machine Screw, YNL, E3
    6KP0M 1 Shroud, KEYBOARD, TRIM, Plastic, E6520
    4FG1G 1 HARD DRIVE..., 320G, 7MM, 7.2K, SED, SGT-OPAL
    R35WC 0 SERVICE CHARGE..., APPIAN..., WIRELESS..., BROADCOM CORPORATION..., E3
    T191D 0 INFORMATION..., ROYALTY..., CRTV, CAMERA..., BUSINESS...
    4RFFW 0 SERVICE CHARGE..., SOFTWARE..., IPT, LATCHED ADDRESS..., E6520
    PW9VR 1 SHIPPING MATERIAL..., BOX, SYSTEM..., LATCHED ADDRESS..., BROWN ..., 15
    VR53H 1 SHIPPING MATERIAL..., CORRUGATED..., PAD..., NO BIOS..., LATCHED ADDRESS..., 15
    9FJYM 0 Service Install Module, Software, Extreme Performance System, L501X
    253VN 0 INFORMATION..., DIRECT X (@V)..., 110000
    X278C 0 SERVICE CHARGE..., OPERATING SYSTEM..., DOTNET..., INSTALLER
    R0920 0 Service Charge, OPERATING SYSTEM..., Windows XP Windows 2000, Direct-X
    W66R1 0 INFORMATION..., WMP@V, 12000
    C5245 0 SERVICE CHARGE..., OPERATING SYSTEM..., SUN-JRE INSTALLER
    J96FC 0 INFORMATION..., ROYALTY..., POWERDVD..., 9.5, DIGITAL VIDEO DISK DRIVE...
    CJ3P2 1 Assembly, Camera, 2.1M, M11, Latitude/Precision
    TCVVG 0 INFORMATION..., ROYALTY..., POWER SUPPLY SPLITTER..., DDPA
    TF91T 1 Assembly, Bezel, Optical Device Drive, Dvd+/-Rw, MACALLAN
    MVVG6 1 Processor, I7-2760QM, 2.4, SNB, 4C, D2, P
    X871D 1 CASE..., CARRYING..., TARGUS, 17IN, CITYGEAR
    JX8N2 0 INFORMATION..., WINRE-ADDR, 1600, MB-PTN
    4270E 1 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
    Y2HCW 0 SERVICE CHARGE..., HYPERTEXT MARKUP LANGUAGE..., WIRELESS..., DW375
    KT2TK 1 LABEL..., INTEL..., NO BIOS..., CI72
    D6WDH 0 SERVICE CHARGE..., SOFTWARE..., DRIVER..., NVIDIA..., DISCRETE VIDEO..., E6520
    2864D 1 Screw, M3X3, K SCREW HEAD..., MICROSOFT..., BLACK OXIDE...
    WG3DV 1 KEYBOARD..., 105, FRANCE/FRENCH..., BLACK..., END3
    D3D05 0 SERVICE CHARGE..., UTILITY, INTEL..., LAN ON MOTHERBOARD..., E6520
    VM984 0 SERVICE CHARGE..., UTILITY, POWER..., MANAGEMENT..., E6520
    V3C08 0 SERVICE CHARGE..., DRIVER..., INTEL..., LAN ON MOTHERBOARD..., LATCHED ADDRESS..., E6520
    R009J 0 SERVICE CHARGE..., OPERATING SYSTEM..., WINDOWS, SOUND..., 0, PDS/APR
    WV3C1 0 SERVICE CHARGE..., OPERATING SYSTEM..., W7P32SP1, FRANCE/FRENCH...
    N2DPW 0 SERVICE CHARGE..., SOFTWARE..., POWERDVD..., 9.5, DIGITAL VIDEO DISK DRIVE...
    NW1W7 1 Bezel, Liquid Crystal Display, Plastic, W/CMRA+MIC, E6520
    4P87M 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, DRIVER..., PACK..., L/P
    5MX46 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, L/P
    WJP85 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, PREPARATION..., PACK..., L/P
    T33TK 0 INFORMATION..., MANUFACTURING..., DIAGNOSTICS..., DDPA
    R61T8 1 Dvd+/-Rw, 8X, 9.5, Serial Ata, Tray, Toshiba Samsung Storage Technology
    89RTJ 1 Bracket, Support, Liquid Crystal Display, Right, White Light Emitted Diode, E6520
    63PDH 6 Screw, MOSAIC/MIDAS,M2P3,M2P4 & TANG..., 5X5, Phillips Head, THREAD FORMED..., BCS
    2VYF5 1 Battery, Primary, 60WHR, Vmware 6 Core Processor, Sanyo
    H718C 1 CORD..., POWER..., 250V, 2.5A, 1M, C5, EUROPE/EUROPEAN...
    55V5G 0 SERVICE CHARGE..., SOFTWARE..., WIN-LIVE, WAVE4, RELATIONSHIP LINE OF BUSINESS...
    V1RX3 2 Dual In-Line Memory Module, 2GB, 1333MHZ, 256X64, 8K, 204
    JTN9C 7 Screw, M2X2.8, Flat Head, Machine Screw, Chip Set, E6520
    KXGVD 1 Label, Certificate Of Authenticity, Operating System, W7P3/6
    4DTND 1 Kit, Software, W7P32SP1, MUL26
    MK40Y 0 SERVICE CHARGE..., DRIVER..., TOUCHPAD..., LATCHED ADDRESS..., E6520
    MTJKD 0 INFORMATION..., DATA-ALIGN, 4096
    NFTYV 0 SERVICE CHARGE..., DRIVER..., USH, LATCHED ADDRESS..., E6520
    V6148 1 Plug, Rubber, Modem Daughter Card, E3
    8V9R7 1 Assembly, Cover, Liquid Crystal Display, Hard Drive, E6520
    4TYKM 1 Bracket, Support, Liquid Crystal Display, Light, White Light Emitted Diode, E6520
    CHRVH 0 INFORMATION..., QUICK FIX ENGINEERING..., WIN7SP1, NO BIOS...
    CCW99 1 KIT..., DOCUMENTATION..., SERI/EULA, EMEA1
    3G9DY 0 SERVICE CHARGE..., SOFTWARE..., LIVE-BING-BAR, RELATIONSHIP LINE OF BUSINESS...
    R8TJC 1 Assembly, Palmrest, W/O-CSC, E6520
    31H6F 0 SERVICE CHARGE..., DRIVER..., WIRELESS..., BROADCOM CORPORATION..., WORLD WIDE..., E3
    MDK25 0 INFORMATION..., MANAGEMENT..., INTEL..., ME, DISABLE
    1YFDH 0 SERVICE CHARGE..., SOFTWARE..., UMID7, 5MB, LATCHED ADDRESS..., E6520
    W86PP 0 SERVICE CHARGE..., DRIVER..., Serial ATA..., MANAGEMENT..., LATCHED ADDRESS..., E6520
    7X1KM 0 SERVICE CHARGE..., DRIVER..., O2 MICRO..., CARD READER..., LATCHED ADDRESS..., E6520
    VXPGR 0 SERVICE CHARGE..., HYPERTEXT MARKUP LANGUAGE..., INTEL..., LAN ON MOTHERBOARD..., LATCHED ADDRESS..., E6520
    8564U 0 INFORMATION..., SOFTWARE..., DEFAULT, NEW TECHNOLOGY FILE SYSTEM...
    NN1PN 1 SHIPPING MATERIAL..., CUSHION..., LATCHED ADDRESS..., 15, BOTTOM..., MPP
    9HYXD 1 Assembly, Heatsink, Discrete Video, Central Processor Unit, 45W, E6520
    2XK0V 0 INFORMATION..., WINRE-BASE, Pentium M Dothan, 1.86GHZ, 2 MEGB, 533FSB..., MB-PTN
    WRTX3 0 INFORMATION..., .NET@V, 40000
    RDW2W 0 INFORMATION..., WINRE-ADDR, 1, GB-PTN
    8MWCT 1 Assembly, Cable, Bluetooth, E6520
    JRR02 0 INFORMATION..., WIN7
    R0Y35 0 INFORMATION..., IE@V, 90000
    JK2FX 1 LABEL..., WIRELESS..., BLUETOOTH..., 375, WORLD WIDE...
    CPWRK 1 Assembly, Cable, Flexible Flat Circuit/Conductor, Kilobyte, E6520, V2
    7WJCT 1 LABEL..., REGULATORY..., MINICARD..., WIRELESS..., 1501, BROADCOM CORPORATION...
    TX8GJ 0 SERVICE CHARGE..., HYPERTEXT MARKUP LANGUAGE..., WIRELESS..., BROADCOM CORPORATION..., E3
    K5Y6D 1 Card, Wireless, Half Mini-Card, DW1501, 4313
    1FH94 1 Label, Microsoft, NoBios, WindowsSeven
    WRTX3 0 INFORMATION..., .NET@V, 40000
    T60MW 0 SERVICE CHARGE..., DRIVER..., AUDIO..., LATCHED ADDRESS..., E6520
    P429X 0 SERVICE CHARGE..., SOFTWARE..., WALLPAPER..., LATCHED ADDRESS..., M09
    C54GW 1 Liquid Crystal Display, 15.6HD, White Light Emitted Diode, Low Voltage Differential Signaling, AG, Secondary
    H3GFN 0 SERVICE CHARGE..., SOFTWARE..., ROXIO..., CRTR, START...
    PHXVH 1 Kit, Software, Creative, Camera, Business, 1.4
    T5W78 0 SERVICE CHARGE..., SOFTWARE..., DDPA, 2.1, MIDDLE WARE..., L/P
    4XV60 3 Screw, M2X1.5, K Screw Head, Microsoft, Black Oxide, Optical Device Drive
    WJCJD 1 Card, Wireless, 375, Bluetooth, Latin America, Halogen Free
    G38FV 0 SERVICE CHARGE..., DRIVER..., WIRELESS..., DW375, E3
    T8K4V 0 SERVICE CHARGE..., SOFTWARE..., VIDEO..., INTEL..., UNIFIED MEMORY ARCHITECTURE..., E6520
    4270E 8 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
    4270E 1 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
    57154 0 Service Charge, Software, Windows 98, Fully Integrated System Test
    YPHG1 0 SERVICE CHARGE..., OPERATING SYSTEM..., WIN7, ROLLUP, Q982018
    3K644 0 Information, Storage Processor APIC-CONTROLLER
    7YTW6 1 SHIPPING MATERIAL..., BAG..., NOTEBOOK..., 12.5X18, POLY FOAM...
    4270E 4 Screw, M2X3, K Screw Head, Machine Screw, Black Oxide
    CP819 0 INFORMATION..., ROYALTY..., DCPSC, NOTEBOOK..., ACROSS LINE OF BUSINESS...
    TR2C9 0 INFORMATION..., ROYALTY..., TSS, DDPA
    YD9W8 1 Adapter, Alternating Current, 90W, Liteon, 3P, Armstrong, World Wide
    H285C 0 INFORMATION..., ROYALTY..., WAVE SYSTEMS CORPORATION..., NOTEBOOK..., FDE
    P575H 0 INFORMATION..., SOFTWARE..., NO-KIT
    54NRT 0 SERVICE CHARGE..., DRIVER..., INTEL..., CHIP SET..., LATCHED ADDRESS..., E6520
    58548 0 INFORMATION..., SOFTWARE..., STUFF, 10MB
    W728F 0 SERVICE CHARGE..., OPERATING SYSTEM..., INTERNAL/EXTERNAL CHANNELS..., INSTALLER
    CT097 0 SERVICE CHARGE..., OPERATING SYSTEM..., FLASH, INSTALLER

    In drivers and downloads, under network, I only have 2 drivers proposed:

    - Intel 825xx 10/100/1000 Ethernet Controller Driver 

    - Dell Wireless 375 Bluetooth Module Driver 

    I have installed those 2 drivers but I still don't have wifi

    I cannot find the driver of my wifi card for XP

    I know my connection is enabled because the LED is on.

  • PudgyOne

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    Posted December 26th, 2013 06:00

    Knossos,

    If you have the drivers disk that came with the system, I would try the Notebook system utility, then the \chipset drivers. The combination of these two drivers know what is attached to your system.

    You can find all the drivers at...

    http://ftp.dell.com/published/Pages/latitude-e6520.html

    Not sure if there is a difference, since you have a French System.

    Dell System Software Utility

    Dell E-Family How-To Reimage User Guide is where it was trying to redirect you to.

    Manual is located HERE.

    Rick