essdee1,

Vista 32-bit or 64-bit?

Rick

essdee1,   Vista 32-bit or 64-bit?     Rick

Hi Rick,

Thanks for prompt reply.   System 32 -bit.

Regards,

Sellick

Sellick,

Open Internet Explorer.

Click on tools, manage add-ons, enable/disable add-ons.

Disable all the add-ons. Close Internet Explorer. Wait 30 seconds, then open Internet Explorer.

What happens?

Rick

Sellick,

Before I refer you to another thread, in control panel, programs and features, do you have anything there called search assistant, or similar? If so, please remove it. can get to http://uk.msn.com/?local=iehp so the website does work.

I'll tell you that I remember seeing THIS THREAD and THIS THREAD on going to msn.com. I had the issue with some type of search assistant and removed it from the control panel and everything was fine.

Rick

Sellick,   Open Internet Explorer.   Click on tools, manage add-ons, enable/disable add-ons.   Disable all the add-ons. Close Internet Explorer. Wait 30 seconds, then open Internet Explorer.   What happens?     Rick

Rick,

Did as suggested.   All disabled.   Same result:  "Internet Explorer cannot display the web page"    Gadgets: "Service not available"

Internet Explorer provide by Dell.   URL: 

http://uk.msn.com/?local=iehp     Only msn.com is not faded.

Trust this helps.

Sellick

Rick,

Many thanks for continued assistance.

I could not find any reference to search assistant.   From the threads I tried IE/tools/internet options/advanced/ reset which, strangely worked once!   Upon closing IE then reopening - same problem.

Sellick

Sellick,

In the thread it mantioned about editing the registry. Make a system restore point first and that way if you mess anything up accidentally, you can go back to the way it is now.

Did you try using Mozilla Firefox? I use it all the time. On websites that use ActiveX, I then use the  IE Tab :: Firefox Add-ons

Rick

Rick,

Thanks for info.   Strange, my wife checked her Dell this morning and all is now ok!!   Gadgets showing updated information also.   Gremlin sleeping :emotion-14:

I use Firefox on my Desktop.

Once again, many thanks for your time and trouble.

With crossed fingers,

Sellick

Sellick,

Glad things are working. Thanks for posting back.

Take care,

Rick