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Modem connection issues
My Dell Inspiron has decided to up and stop connecting to my modem, it says that the modem is the issue but the other laptops have no issues connecting and I have reset it twice, It looks normal imo. I also restarted my computer and did a restore past my recent updates. I don't have a E cable or I would try a manual hook up. All in all, i have done everything I can do myself but it is still telling me to restart the modem?
DELL-Nikhil D1
6 Operator
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2580 Posts
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Posted January 16th, 2013 20:00
Hi Dimidiata,
Please check in safe mode with networking if you are able to go online.
To check in safe mode with networking follow the below steps:
Check if the computer is able to go online wirelessly in safe mode with networking.
If you are able to go online using the wireless network in safe mode with networking reboot the computer normally and run MS fixit. Use the below link
Link: http://bit.ly/HPsyBy
Click the link above and select Run now.
Please post the results.