spbuzzy,

Check this Knowledge Base article from Microsoft.  It will tell you how to reset TCP/IP in Windows XP:

http://support.microsoft.com/default.aspx?scid=kb;en-us;299357&Product=winxp

Steve

Thanks for the info I am still trying to figure it out though, just wish I could download from some place, without all the work, not as computer literate as I would like to be.

spbuzzy,

Are you using the same computer for this forum that Verizon told you has a problem with TCP/IP?

Steve

I can but have to use dial up modem, does this make a difference?

spbuzzy,

Since you can get onto the internet with that computer, your TCP/IP is just fine.  Computers all use TCP/IP to transfer data over the internet.  This is the same whether the computer uses DSL, Cable, or dial up.  The folks from Verizon did not fully understand your problem.  I would call them back and hope to speak to a different person.

Steve