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Askar007

updated

15 years ago

A

Askar007

7 Posts

0

141983

January 18th, 2012 19:00

xps l502x bluetooth problem !!!

plz help me i cant access my bluetooth head set frm my xps l502x its gt a yellow exclamatory mark under headset icon :(

  • T

    tacoslammer

    174 Posts

    3095

    0

    Posted January 18th, 2012 20:00

    Did  you order your XPS with Blue tooth?  What is your system configuration as reported by Dell Support Center (Stsrt/Dell Support Center) Detailed System Information?  If you have Blue tooth installed it should be under communication I believe.  You have to have Bluetooth on your PC as well as the appropriate drivers.

  • A

    Askar007

    7 Posts

    3095

    0

    Posted January 19th, 2012 09:00

    nope i dint order bluetooth headset with ma lap

    i am using this one wth ma mobile phone but i cant use wth my lap what shud i do ?

  • A

    Askar007

    7 Posts

    3095

    0

    Posted January 19th, 2012 09:00

    Dell Support Center: System Information

    Thursday, January 19, 2012 10:09:06 PM

     

    System Summary

     

    Product

    Dell System XPS L502X

    BIOS Version String

    A05

    Service Tag

    Express Service Code

     

    Operating System

     

    Name

    Microsoft Windows 7 Home Premium Edition (64-bit)

    Service Pack

    Service Pack 1

    Build Number

    7601

    DirectX Version

    11

     

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

     

    Name

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

    Cores

    2

    Threads

    4

     

    System Memory

     

    Total Physical Memory

    4.00 GB

    Maximum Supported Memory

    8.00 GB

     

    Battery - Microsoft ACPI-Compliant Control Method Battery

     

    Battery Name

    Dell

    Type

    LION - Lithium Ion

    Battery Serial Number

    136

     

    Hard Drive - ST9750420AS

     

    Vendor

    Seagate

    Model Number

    ST9750420AS

    Serial Number

    5WS1QQE4

    Marketed Size

    750.2 GB

     

    Optical Drive - DTSoftBusCd00

     

    Model Number

    DTSOFT BDROM

    Firmware Revision

    1.05

     

    Optical Drive - PLDS DVDRWBD DS-4E1S

     

    Model Number

    PLDS DVDRW/BDROM DS-4E1S

    Drive Serial Number

    102260016394

    Firmware Revision

    ED15

     

     

    Operating System

     

    Name

    Microsoft Windows 7 Home Premium Edition (64-bit)

    Service Pack

    Service Pack 1

    Build Number

    7601

    DirectX Version

    11

    Windows Directory

    c:\windows

    System Directory

    c:\windows\system32

    System Name

    ASSASSINS-LAP

    User Name

    ASSASSIN

    Windows Experience Index

      

    Base Score

    4.6

      

    Processor Subscore

    6.9

      

    Memory (RAM) Subscore

    5.9

      

    Graphics (Aero) Subscore

    4.6

      

    Gaming Graphics Subscore

    6.6

      

    Primary Disk Subscore

    5.9

      

    Assessment State

    Valid Scores

      

    Assessment Date

    31-Jul-11 3:02:56 AM

     

    Windows Update

     

    Automatic Updates

    Notify but do not download

    Last checked

    2012-01-19 20:23:39

     

     

    Security

     

    Windows Update

     

    Automatic Updates

    Notify but do not download

    Last checked

    2012-01-19 20:23:39

     

    Firewall - Windows Firewall

     

    Windows Firewall Enabled

    Yes

     

    Virus Scanner - avast! Antivirus

     

    Product Name

    avast! Antivirus

    Program Up To Date

    Yes

    On Access Scanning Enabled

    Yes

     

     

    Motherboard

     

    System Board

     

    Manufacturer

    Dell Inc.

    Product

    0MY6GN

     

    BIOS

     

    Vendor

    Dell Inc.

    Release Date

    05/04/2011

    BIOS Version String

    A05

    ROM Size

    2.50 MB

     

    SMBIOS

     

    Version

    2.6

     

     

    Processors

     

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

     

    Name

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

    Cores

    2

    Threads

    4

    Signature

    206A7h

    Family

    6h

    Model

    2Ah

    Technology

    32 nm

    Performance

      

    Max Qualified Speed

    2.30 GHz

      

    Max Turbo Boost Speed

    2.89 GHz

      

    Current Speed

    1.40 GHz

      

    Multiplier

    x 14.0 (8 - 23)

      

    Max Turbo Boost Ratio

    x 29

      

    Bus Speed

    99.78 MHz

    Features

    MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, IDA, XD, VMX

    Cache Summary

      

    L1 Instruction Cache

    2 x 32.00 kB

      

    L1 Data Cache

    2 x 32.00 kB

      

    L2 Cache

    2 x 256.00 kB

      

    L3 Cache

    3.00 MB

     

      

    Core : 0

     

      

    Temperature

    59 C

      

    Threads

    2

     

      

    Core : 1

     

      

    Temperature

    59 C

      

    Threads

    2

     

      

    L1 Data Cache

     

      

    Quantity

    2

      

    Level

    L1

      

    Type

    Data

      

    Size

    32.00 kB

      

    Associativity

    8-Way Set-Associative

      

    Line Size

    64 bytes

     

      

    L1 Instruction Cache

     

      

    Quantity

    2

      

    Level

    L1

      

    Type

    Instruction

      

    Size

    32.00 kB

      

    Associativity

    8-Way Set-Associative

      

    Line Size

    64 bytes

     

      

    L2 Cache

     

      

    Quantity

    2

      

    Level

    L2

      

    Type

    Unified

      

    Size

    256.00 kB

      

    Associativity

    8-Way Set-Associative

      

    Line Size

    64 bytes

     

      

    L3 Cache

     

      

    Quantity

    1

      

    Level

    L3

      

    Type

    Unified

      

    Size

    3.00 MB

      

    Associativity

    12-Way Set-Associative

      

    Line Size

    64 bytes

     

     

    Memory

     

    System Memory

     

    Total Physical Memory

    4.00 GB

    Maximum Supported Memory

    8.00 GB

     

      

    Page Files

     

      

    Total Size

    3.92 GB

      

    Recommended Total Size

    4.00 GB

     

        

    Page File c:\pagefile.sys

     

        

    Location

    c:\pagefile.sys

        

    Size

    3.92 GB

     

      

    4096 MB DDR3-SDRAM (1333 MHz)

     

      

    Source

    SPD

      

    Memory Size

    4.00 GB

      

    Memory Type

    DDR3-SDRAM (1333 MHz)

      

    Memory Manufacturer

    Samsung

      

    Memory Manufacture Date

    Week 11, Year 2011

      

    Memory Part Number

    M471B5273CH0-CH9

      

    Memory Serial Number

    623F95B5

     

     

    Batteries

     

    Microsoft ACPI-Compliant Control Method Battery

     

    Battery Name

    Dell

    Manufacturer Name

    SANYO

    Type

    LION - Lithium Ion

    Battery Serial Number

    136

    Designed Capacity Percentage

    83

    Current Charge Percentage

    100

    Current Charge

    47.58 Wh

    Full Charged Capacity

    47.58 Wh

    Designed Capacity

    57.72 Wh

    Voltage

    12.56 V

     

     

    Communications

     

    Network Card - Intel(R) Centrino(R) Wireless-N 1030

     

    MAC Address

    bc:77:37:7d:75:94

    Adapter Connected

    Yes

    Current Speed

    54.00 Mbps

    IP Address

    192.168.1.2

    IP Mask

    255.255.255.0

    Gateway IP Address

    192.168.1.1

    DHCP Server

    192.168.1.1

    Adapter DHCP Enabled

    Yes

    Driver Provider

    Intel

    Driver Version

    14.0.1.2, 12-21-2010

     

    Network Card - Realtek PCIe GBE Family Controller

     

    MAC Address

    14:fe:b5:b1:03:a9

    Adapter Connected

    No

    Current Speed

    0 bps

    IP Address

    0.0.0.0

    IP Mask

    0.0.0.0

    Gateway IP Address

    0.0.0.0

    Adapter DHCP Enabled

    Yes

    Driver Provider

    Realtek

    Driver Version

    7.41.216.2011, 2-16-2011

     

    Bluetooth Port - Generic Bluetooth Adapter

     

    Bluetooth Port Address

    (BC:77:37:7D:75:98)

    Service Name

    BTHUSB

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17607, 6-21-2006

     

     

    Hard Drives

     

    ST9750420AS

     

    Vendor

    Seagate

    Model Number

    ST9750420AS

    Serial Number

    5WS1QQE4

    Firmware Revision

    0001DEM1

    Size

    698.6 GB

    Marketed Size

    750.2 GB

    Cache Size

    16 MB

    Sector Information

      

    Physical Sector Size

    4 KB

      

    Logical Sector Size

    512 B

      

    Logical Sector Count

    1465149168

    Supported Standards

    ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

    Supported Transports

    SATA Rev 2.6

    Rotation Rate

    7200 RPM

    Total Data Read

    1.00 TB

    Total Data Written

    1.23 TB

    Temperature Information

      

    Temperature

    48 C

      

    Minimum Temperature (Power Cycle)

    30 C

      

    Maximum Temperature (Power Cycle)

    49 C

      

    Minimum Temperature (Lifetime)

    24 C

      

    Maximum Temperature (Lifetime)

    56 C

      

    Maximum Recommended

    55 C

      

    Maximum Temperature Limit

    60 C

      

    Minimum Recommended

    14 C

      

    Minimum Temperature Limit

    10 C

    SMART Attributes

      

    Power Cycles

    702

      

    Power On Hours

    1182

      

    Load Cycle Count

    9184

      

    Reallocations

    0

      

    Pending Reallocation Count

    0

      

    Offline Scan Uncorrectable Errors

    0

      

    Ultra DMA CRC Errors

    0

      

    Start Stop Count

    1412

    Security Information

      

    Status

    User password not set, Security is unlocked, Security is frozen

      

    Master Password Capability

    High Security

      

    Erase Time

    144 minutes

      

    Excessive Password Attempts

    No

     

     

    Optical Drives

     

    DTSoftBusCd00

     

    Model Number

    DTSOFT BDROM

    Firmware Revision

    1.05

    Drive Letter

    G

    Readable Media

    CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, DVD+RW DL, BD-ROM, BD-R, BD-RE

     

    PLDS DVDRWBD DS-4E1S

     

    Model Number

    PLDS DVDRW/BDROM DS-4E1S

    Drive Serial Number

    102260016394

    Firmware Revision

    ED15

    Supported Standards

    ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5, ATA/ATAPI-4

    Drive Letter

    E

    Readable Media

    CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, BD-ROM, BD-R, BD-RE

    Writable Media

    CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, CD-RW HIGH SPEED

    Write Strategy

    TAO, SAO, RAW, RAW-MS

     

     

    Multimedia

     

    Video Card - Intel(R) HD Graphics Family

     

    Video Card Chip Type

    Intel(R) HD Graphics Family

    Video Card Memory

    1.77 GB

    Video Card BIOS

    Intel Video BIOS

    Driver Provider

    Intel Corporation

    Driver Version

    8.15.10.2253, 11-28-2010

     

    Display - Generic PnP Monitor

     

    Mode

    1366 x 768 (32-bit) (60 Hz)

    Preferred Mode

    1366 x 768 (59 Hz)

    Signal Type

    Digital

     

    Sound Card - Realtek High Definition Audio

     

    Driver Provider

    Realtek Semiconductor Corp.

    Driver Version

    6.0.1.6449, 8-30-2011

     

    Sound Card - Intel(R) Display Audio

     

    Driver Provider

    Intel(R) Corporation

    Driver Version

    6.14.0.3074, 10-15-2010

     

     

    USB Devices

     

    Controller

     

    Manufacturer

    Microsoft Inc.

    Serial Number

    100518B

    Device Version

    1.1.0

    USB Version

    2.0.0

    USB Device Speed

    Full-speed USB 1.1 compliant

    Driver

    c:\windows\system32\drivers\xusb21.sys

    Driver Provider

    Microsoft

    Driver Version

    2-15-2007

     

    USB Hub

     

    Device Version

    0.0.0

    USB Version

    2.0.0

    USB Device Speed

    High-speed USB 2.0 compliant

    Driver

    c:\windows\system32\drivers\usbhub.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17586, 6-21-2006

     

    Generic Bluetooth Adapter

     

    Device Version

    105.1.9

    USB Version

    2.0.0

    USB Device Speed

    Full-speed USB 1.1 compliant

    Driver

    c:\windows\system32\drivers\bthusb.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17607, 6-21-2006

     

    USB Hub

     

    Device Version

    0.0.0

    USB Version

    2.0.0

    USB Device Speed

    High-speed USB 2.0 compliant

    Driver

    c:\windows\system32\drivers\usbhub.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17586, 6-21-2006

     

    USB Composite Device

     

    Device Version

    9.0.1

    USB Version

    2.0.0

    USB Device Speed

    High-speed USB 2.0 compliant

    Driver

    c:\windows\system32\drivers\usbccgp.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17586, 6-21-2006

     

     

    Input Devices

     

    Keyboard - Standard PS/2 Keyboard

     

    Manufacturer

    (Standard keyboards)

    Driver Path

    c:\windows\system32\drivers\i8042prt.sys

    Driver Version

    6.1.7601.17514, 6-21-2006

     

    Mouse - Synaptics PS/2 Port TouchPad

     

    Manufacturer

    Synaptics

    Driver Provider

    Synaptics

    Driver Path

    c:\windows\system32\drivers\i8042prt.sys

    Driver Version

    15.2.6.0, 12-16-2010

     

     

    Printers

     

    Nitro PDF Reader Driver 2

     

    Model

    Nitro PDF Reader Driver 2

    Path

    Nitro PDF Creator 2 (Reader)

     

    Microsoft XPS Document Writer

     

    Model

    Microsoft XPS Document Writer

    Path

    Microsoft XPS Document Writer

     

    Canon MP250 series Printer

     

    Model

    Canon MP250 series Printer

    Path

    Canon MP250 series Printer

    Default Printer

    Yes

     

    Product Version: 3.1.5907.16

     

  • T

    tacoslammer

    174 Posts

    3095

    0

    Posted January 19th, 2012 17:00

    nope i dint order bluetooth headset with ma lap

    i am using this one wth ma mobile phone but i cant use wth my lap what shud i do ?

    Not the headset.   One would think that any bluetooth device should connect to the XPS 15 laptop that has bluetooth available.  It appears yours has a Bluetooth adaptor.  You can go to Dell web site and check your PC configuration.  When you enter your service code there, it will tell you the "original" configuration based on your order.  In that list it should say Bluetooth some where and have a part number listed or it will be part of the 19 in one media adaptor with bluetooth.  You need to be sure you have the driver installed and that you have the latest driver version. 

    There is a proceedure for "pairing" the bluetooth devices.  Some bluetooth headsets will only work with one device at a time.   If your headset is paired to your mobile phone, you may have to unpair it from your phone and pair it to the laptop.  Some head sets can be paired to more than one device. 

    Check your headset manual and follow their pairing method.

    Search on Dell for more about bluetooth.

  • A

    Askar007

    7 Posts

    3095

    0

    Posted January 19th, 2012 18:00

    hey i already unpaired ma headset wth ma phone and tried to connect wth ma lap but its nt wrkng :(

  • A

    Askar007

    7 Posts

    3095

    0

    Posted January 19th, 2012 18:00

     

                                                                               

    System Summary

     

    Service Tag:

        Change Service Tag

    System Type:

    XPS XPS 15 (L502X)

    Ship Date:

    14-07-2011

    Country:

    India

    Quantity

    Parts #

    Part Description

    1

    0MMWG

    2nd generation Intel® Core⿢ i5-2410M processor 2.30 GHz with Turbo Boost 2.0

    1

    12R07

    Free 6-month subscription to PHR HealthConnect

    1

    1NTJ9

    Stage SW - Framework

    1

    221HT

    McAfee® SecurityCenter⿢ 11 (Multi Language) - 30 days

    1

    253VN

    INFO,DX@V,110000

    1

    2864D

    SCR,M3X3,KSH,MS,BLO

    1

    2RY75

    SRV,SW,WIDI,INTEL,U/OPTM,L502X

    1

    2XK0V

    INFO,WINRE-BASE,500,MB-PTN

    1

    30G6V

    Genuine Windows® 7 Home Premium SP1 64bit Media DVD(Multiple Language)

    1

    4270E

    SCR,M2X3,KSH,MS,BLO

    1

    45CXX

    SRV,SW,EBAY-WEBSLICE

    1

    4D8FF

    INFO,RYLTY,PDVD,3D,9.6

    2

    63PDH

    SCR,M2.5X5,PHH,TF,BCS

    1

    6T9G4

    Stage SW - Photo

    1

    6X19N

    SRV,SW,WIN-LIVE,WAVE4,CSMR

    1

    6XDKP

    ASSY,BZL,LCD,PLSTC,L502X

    1

    70RCC

    Disney Blu-ray disks - Adventure bundle

    1

    7KGX9

    CRD,WRLES,INTEL1030,WW

    1

    7V6PM

    SRV,DRVR,VID,DISCRT/3D,L502X

    1

    82JMG

    SHP MTL,CSHN,SXPS15,BTM,EPE

    1

    8564U

    INFO,SW,DEFAULT,NTFS A00

    1

    953DN

    SRV,SW,PDVD,3D,9.6

    1

    98WXP

    SRV,DRVR,NTWK,10/13/63,L502X

    1

    9TP68

    Genuine Windows® 7 Home Premium SP1 64bit (English)

    1

    CMJXH

    SRV,DRVR,CMRA,XPS,L502X

    1

    CT097

    SRV,OS,FLASH,INSTALLER

    1

    CT359

    INFO,SW,MCAFEE-SEC-PROVIDER

    1

    DW8YJ

    driver for Intel WiDi Wireless Display

    1

    F0VXH

    INFO,ROYALTY,ARCSOFT-PHOTO

    1

    F71M6

    Litho Box Shipment box

    1

    FC2P3

    SRV,DRVR,AUD,XPS,L502X

    1

    GKFHK

    SCR,M2.5X4,PHH,SLVR,NPL,L501X

    1

    GR6PD

    MOD-SRV,SW,6230,WLAN/BT,L502X

    1

    GV0CP

    Windows Live Software

    1

    GW783

    SHP MTL,BAG,NBK,12.5X18,PLYFM

    1

    GYD9F

    KIT,SW,RXO,CRTR,STRT

    1

    H2NFC

    KIT,MEDIA,DVD,DRVR,RDVD,L502X

    1

    HY806

    SRV,SW,DELL-WELCOME,TLOB

    1

    HYJ4V

    ASSY,CVR,KYBD,SND,TPAD,L502X

    1

    J802J

    LBL,INFO,NBK,INSP,BTSS

    1

    JK299

    LBL,XPRS,DLVRY,APCC/CCC

    2

    JRR02

    INFO,WIN7

    1

    K491T

    Skype Software

    1

    KNTM4

    SHP MTL,CSHN,SXPS15,TOP,EPE

    1

    M239M

    My Dell Download

    1

    M951C

    SRV,SW,GDE,CLNT,EN,WW

    1

    MKFP7

    INFO,RYLTY,OFC-2010,STARTER

    1

    MN919

    INFO,PART,PERIPHERAL,BD-RE

    1

    MTJKD

    INFO,DATA-ALIGN,4096

    1

    MV9NJ

    SRV,SW,OFC-2010,MLANG

    1

    N162M

    SRV,SW,LTG,DELL-DOWNLOAD-FLAG

    1

    N21N2

    TSH,DIB,ENG,ICC

    1

    N5K09

    DVDRW/BD-ROM,12.7,SATA,HLDS

    1

    NJPXM

    Free 4-week subscription to Seventymm.com

    1

    NW5R6

    BRKT,MET,ODD,BTM,C/O/L

    1

    P32WG

    Windows(R) 7 Home Premium COA Label (IND)

    1

    P53M4

    SRV,SW,CRTV,PANZER,1.2,W#2

    1

    P575H

    INFO,SW,NO-KIT

    1

    PDNPW

    Internal High-Definition 5.1 Performance Audio with SoundBlaster X-Fi Audio

    1

    PN7N1

    Panzer Software

    1

    R2TW4

    INFO,SW,EBAY-WEBSLICE,RYLTY

    1

    R43KP

    TSH,NVIDIA,A/C

    1

    RDX94

    SRV,DRVR,CHIPSET,XPS,L502X

    1

    T2673

    SRV,OS,WXP,OCA-MARKER

    1

    T78NR

    Sensible Vision FastAccess Facial Recognition Software

    1

    TD166

    Express Delivery

    1

    TM318

    INFO,SLP2,ENABLE,VISTA

    1

    TWH6D

    INFO,RYLTY,SNVS,FCRG,3.X

    1

    VDFRJ

    INFO,RYLTY,VIDEO,STAGE

    1

    VK351

    INFO,RYLTY,DSO,2GB-FREE

    1

    VPMNG

    SRV,DRVR,CTL,USB,XPS,L502X

    1

    W3Y7C

    BTRY,PRI,56WHR,6C,LITH,SANYO

    1

    W53NV

    INFO,RYLTY,CRTV,CMRA,CSMR,2.X

    1

    W728F

    SRV,OS,WXP,VSTA,IE8 INSTALLER

    1

    WC3YD

    KIT,SW,CRTV,CMRA,CSMR,2.0

    1

    WGWT7

    SRV,SW,CRTV,CMRA,CSMR,2.X

    1

    WRTX3

    INFO,.NET@V,40000

    1

    WY4K8

    XPS L502X Direct Base

    1

    X213C

    MOD,CORD,PWR,250V,1M,C5,IDA

    1

    XM544

    WinRE software

    1

    YD4C2

    SRV,APPS,13/63,BLTH,L502X

    1

    YGC6T

    SRV,SW,QIK-SET,XPS,L502X

    1

    YPHG1

    SRV,OS,WIN7,ROLLUP,Q982018

    1

    YT80V

    INFO,DSO,2GB-FREE

     

  • P

    PudgyOne

    11 Legend

    •

    30315 Posts

    •

    106638 Points

    3095

    0

    Posted January 19th, 2012 19:00

    Askar007,

     

    Places to look to see if your bluetooth Connection is enabled

     

    Start, in search, type

     

    bttray

     

    click on it. This will put the bluetooth icon in the system tray, near the clock. It can be enabled/disabled there.

     

    Also run the Finding System Information Tool and post the information back here. This will give us a better idea of what is installed.

     

     

    Rick

  • A

    Askar007

    7 Posts

    3095

    0

    Posted January 21st, 2012 19:00

    hey i hav another problem with ma lap that is i cant access the two touch buttons

    the instant access button and the button related to sound plz help me ...........

    i recently changd ma laps speakers from dell service because the old one got some kind of jarring sound coming from

    it when i saw movies ..............

    so plz plz help me wth ds also ....

  • A

    Askar007

    7 Posts

    3095

    0

    Posted January 21st, 2012 19:00

    hey aftr running that system info.exe file it shows the file systeminfo.txt is saved at "c:/systeminfo.txt" bt i couldn't find ne such files there :(

    but i got my system information from dell support centre software here it is .....

    Dell Support Center: System Information

    Thursday, January 19, 2012 10:09:06 PM

     

    System Summary

     

    Product

    Dell System XPS L502X

    BIOS Version String

    A05

    Service Tag

     

    Express Service Code

     

     

    Operating System

     

    Name

    Microsoft Windows 7 Home Premium Edition (64-bit)

    Service Pack

    Service Pack 1

    Build Number

    7601

    DirectX Version

    11

     

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

     

    Name

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

    Cores

    2

    Threads

    4

     

    System Memory

     

    Total Physical Memory

    4.00 GB

    Maximum Supported Memory

    8.00 GB

     

    Battery - Microsoft ACPI-Compliant Control Method Battery

     

    Battery Name

    Dell

    Type

    LION - Lithium Ion

    Battery Serial Number

    136

     

    Hard Drive - ST9750420AS

     

    Vendor

    Seagate

    Model Number

    ST9750420AS

    Serial Number

    5WS1QQE4

    Marketed Size

    750.2 GB

     

    Optical Drive - DTSoftBusCd00

     

    Model Number

    DTSOFT BDROM

    Firmware Revision

    1.05

     

    Optical Drive - PLDS DVDRWBD DS-4E1S

     

    Model Number

    PLDS DVDRW/BDROM DS-4E1S

    Drive Serial Number

    102260016394

    Firmware Revision

    ED15

     

     

    Operating System

     

    Name

    Microsoft Windows 7 Home Premium Edition (64-bit)

    Service Pack

    Service Pack 1

    Build Number

    7601

    DirectX Version

    11

    Windows Directory

    c:\windows

    System Directory

    c:\windows\system32

    System Name

    ASSASSINS-LAP

    User Name

    ASSASSIN

    Windows Experience Index

      

    Base Score

    4.6

      

    Processor Subscore

    6.9

      

    Memory (RAM) Subscore

    5.9

      

    Graphics (Aero) Subscore

    4.6

      

    Gaming Graphics Subscore

    6.6

      

    Primary Disk Subscore

    5.9

      

    Assessment State

    Valid Scores

      

    Assessment Date

    31-Jul-11 3:02:56 AM

     

    Windows Update

     

    Automatic Updates

    Notify but do not download

    Last checked

    2012-01-19 20:23:39

     

     

    Security

     

    Windows Update

     

    Automatic Updates

    Notify but do not download

    Last checked

    2012-01-19 20:23:39

     

    Firewall - Windows Firewall

     

    Windows Firewall Enabled

    Yes

     

    Virus Scanner - avast! Antivirus

     

    Product Name

    avast! Antivirus

    Program Up To Date

    Yes

    On Access Scanning Enabled

    Yes

     

     

    Motherboard

     

    System Board

     

    Manufacturer

    Dell Inc.

    Product

    0MY6GN

     

    BIOS

     

    Vendor

    Dell Inc.

    Release Date

    05/04/2011

    BIOS Version String

    A05

    ROM Size

    2.50 MB

     

    SMBIOS

     

    Version

    2.6

     

     

    Processors

     

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz (CPU:0)

     

    Name

    Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz

    Cores

    2

    Threads

    4

    Signature

    206A7h

    Family

    6h

    Model

    2Ah

    Technology

    32 nm

    Performance

      

    Max Qualified Speed

    2.30 GHz

      

    Max Turbo Boost Speed

    2.89 GHz

      

    Current Speed

    1.40 GHz

      

    Multiplier

    x 14.0 (8 - 23)

      

    Max Turbo Boost Ratio

    x 29

      

    Bus Speed

    99.78 MHz

    Features

    MMX, PSE36, EM64T, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, AVX, IDA, XD, VMX

    Cache Summary

      

    L1 Instruction Cache

    2 x 32.00 kB

      

    L1 Data Cache

    2 x 32.00 kB

      

    L2 Cache

    2 x 256.00 kB

      

    L3 Cache

    3.00 MB

     

      

    Core : 0

     

      

    Temperature

    59 C

      

    Threads

    2

     

      

    Core : 1

     

      

    Temperature

    59 C

      

    Threads

    2

     

      

    L1 Data Cache

     

      

    Quantity

    2

      

    Level

    L1

      

    Type

    Data

      

    Size

    32.00 kB

      

    Associativity

    8-Way Set-Associative

      

    Line Size

    64 bytes

     

      

    L1 Instruction Cache

     

      

    Quantity

    2

      

    Level

    L1

      

    Type

    Instruction

      

    Size

    32.00 kB

      

    Associativity

    8-Way Set-Associative

      

    Line Size

    64 bytes

     

      

    L2 Cache

     

      

    Quantity

    2

      

    Level

    L2

      

    Type

    Unified

      

    Size

    256.00 kB

      

    Associativity

    8-Way Set-Associative

      

    Line Size

    64 bytes

     

      

    L3 Cache

     

      

    Quantity

    1

      

    Level

    L3

      

    Type

    Unified

      

    Size

    3.00 MB

      

    Associativity

    12-Way Set-Associative

      

    Line Size

    64 bytes

     

     

    Memory

     

    System Memory

     

    Total Physical Memory

    4.00 GB

    Maximum Supported Memory

    8.00 GB

     

      

    Page Files

     

      

    Total Size

    3.92 GB

      

    Recommended Total Size

    4.00 GB

     

        

    Page File c:\pagefile.sys

     

        

    Location

    c:\pagefile.sys

        

    Size

    3.92 GB

     

      

    4096 MB DDR3-SDRAM (1333 MHz)

     

      

    Source

    SPD

      

    Memory Size

    4.00 GB

      

    Memory Type

    DDR3-SDRAM (1333 MHz)

      

    Memory Manufacturer

    Samsung

      

    Memory Manufacture Date

    Week 11, Year 2011

      

    Memory Part Number

    M471B5273CH0-CH9

      

    Memory Serial Number

    623F95B5

     

     

    Batteries

     

    Microsoft ACPI-Compliant Control Method Battery

     

    Battery Name

    Dell

    Manufacturer Name

    SANYO

    Type

    LION - Lithium Ion

    Battery Serial Number

    136

    Designed Capacity Percentage

    83

    Current Charge Percentage

    100

    Current Charge

    47.58 Wh

    Full Charged Capacity

    47.58 Wh

    Designed Capacity

    57.72 Wh

    Voltage

    12.56 V

     

     

    Communications

     

    Network Card - Intel(R) Centrino(R) Wireless-N 1030

     

    MAC Address

    bc:77:37:7d:75:94

    Adapter Connected

    Yes

    Current Speed

    54.00 Mbps

    IP Address

    192.168.1.2

    IP Mask

    255.255.255.0

    Gateway IP Address

    192.168.1.1

    DHCP Server

    192.168.1.1

    Adapter DHCP Enabled

    Yes

    Driver Provider

    Intel

    Driver Version

    14.0.1.2, 12-21-2010

     

    Network Card - Realtek PCIe GBE Family Controller

     

    MAC Address

    14:fe:b5:b1:03:a9

    Adapter Connected

    No

    Current Speed

    0 bps

    IP Address

    0.0.0.0

    IP Mask

    0.0.0.0

    Gateway IP Address

    0.0.0.0

    Adapter DHCP Enabled

    Yes

    Driver Provider

    Realtek

    Driver Version

    7.41.216.2011, 2-16-2011

     

    Bluetooth Port - Generic Bluetooth Adapter

     

    Bluetooth Port Address

    (BC:77:37:7D:75:98)

    Service Name

    BTHUSB

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17607, 6-21-2006

     

     

    Hard Drives

     

    ST9750420AS

     

    Vendor

    Seagate

    Model Number

    ST9750420AS

    Serial Number

    5WS1QQE4

    Firmware Revision

    0001DEM1

    Size

    698.6 GB

    Marketed Size

    750.2 GB

    Cache Size

    16 MB

    Sector Information

      

    Physical Sector Size

    4 KB

      

    Logical Sector Size

    512 B

      

    Logical Sector Count

    1465149168

    Supported Standards

    ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5

    Supported Transports

    SATA Rev 2.6

    Rotation Rate

    7200 RPM

    Total Data Read

    1.00 TB

    Total Data Written

    1.23 TB

    Temperature Information

      

    Temperature

    48 C

      

    Minimum Temperature (Power Cycle)

    30 C

      

    Maximum Temperature (Power Cycle)

    49 C

      

    Minimum Temperature (Lifetime)

    24 C

      

    Maximum Temperature (Lifetime)

    56 C

      

    Maximum Recommended

    55 C

      

    Maximum Temperature Limit

    60 C

      

    Minimum Recommended

    14 C

      

    Minimum Temperature Limit

    10 C

    SMART Attributes

      

    Power Cycles

    702

      

    Power On Hours

    1182

      

    Load Cycle Count

    9184

      

    Reallocations

    0

      

    Pending Reallocation Count

    0

      

    Offline Scan Uncorrectable Errors

    0

      

    Ultra DMA CRC Errors

    0

      

    Start Stop Count

    1412

    Security Information

      

    Status

    User password not set, Security is unlocked, Security is frozen

      

    Master Password Capability

    High Security

      

    Erase Time

    144 minutes

      

    Excessive Password Attempts

    No

     

     

    Optical Drives

     

    DTSoftBusCd00

     

    Model Number

    DTSOFT BDROM

    Firmware Revision

    1.05

    Drive Letter

    G

    Readable Media

    CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, DVD+RW DL, BD-ROM, BD-R, BD-RE

     

    PLDS DVDRWBD DS-4E1S

     

    Model Number

    PLDS DVDRW/BDROM DS-4E1S

    Drive Serial Number

    102260016394

    Firmware Revision

    ED15

    Supported Standards

    ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5, ATA/ATAPI-4

    Drive Letter

    E

    Readable Media

    CD-ROM, CD-R, CD-RW, DVD-ROM, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, BD-ROM, BD-R, BD-RE

    Writable Media

    CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD-R DL, DVD+R, DVD+RW, DVD+R DL, CD-RW HIGH SPEED

    Write Strategy

    TAO, SAO, RAW, RAW-MS

     

     

    Multimedia

     

    Video Card - Intel(R) HD Graphics Family

     

    Video Card Chip Type

    Intel(R) HD Graphics Family

    Video Card Memory

    1.77 GB

    Video Card BIOS

    Intel Video BIOS

    Driver Provider

    Intel Corporation

    Driver Version

    8.15.10.2253, 11-28-2010

     

    Display - Generic PnP Monitor

     

    Mode

    1366 x 768 (32-bit) (60 Hz)

    Preferred Mode

    1366 x 768 (59 Hz)

    Signal Type

    Digital

     

    Sound Card - Realtek High Definition Audio

     

    Driver Provider

    Realtek Semiconductor Corp.

    Driver Version

    6.0.1.6449, 8-30-2011

     

    Sound Card - Intel(R) Display Audio

     

    Driver Provider

    Intel(R) Corporation

    Driver Version

    6.14.0.3074, 10-15-2010

     

     

    USB Devices

     

    Controller

     

    Manufacturer

    Microsoft Inc.

    Serial Number

    100518B

    Device Version

    1.1.0

    USB Version

    2.0.0

    USB Device Speed

    Full-speed USB 1.1 compliant

    Driver

    c:\windows\system32\drivers\xusb21.sys

    Driver Provider

    Microsoft

    Driver Version

    2-15-2007

     

    USB Hub

     

    Device Version

    0.0.0

    USB Version

    2.0.0

    USB Device Speed

    High-speed USB 2.0 compliant

    Driver

    c:\windows\system32\drivers\usbhub.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17586, 6-21-2006

     

    Generic Bluetooth Adapter

     

    Device Version

    105.1.9

    USB Version

    2.0.0

    USB Device Speed

    Full-speed USB 1.1 compliant

    Driver

    c:\windows\system32\drivers\bthusb.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17607, 6-21-2006

     

    USB Hub

     

    Device Version

    0.0.0

    USB Version

    2.0.0

    USB Device Speed

    High-speed USB 2.0 compliant

    Driver

    c:\windows\system32\drivers\usbhub.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17586, 6-21-2006

     

    USB Composite Device

     

    Device Version

    9.0.1

    USB Version

    2.0.0

    USB Device Speed

    High-speed USB 2.0 compliant

    Driver

    c:\windows\system32\drivers\usbccgp.sys

    Driver Provider

    Microsoft

    Driver Version

    6.1.7601.17586, 6-21-2006

     

     

    Input Devices

     

    Keyboard - Standard PS/2 Keyboard

     

    Manufacturer

    (Standard keyboards)

    Driver Path

    c:\windows\system32\drivers\i8042prt.sys

    Driver Version

    6.1.7601.17514, 6-21-2006

     

    Mouse - Synaptics PS/2 Port TouchPad

     

    Manufacturer

    Synaptics

    Driver Provider

    Synaptics

    Driver Path

    c:\windows\system32\drivers\i8042prt.sys

    Driver Version

    15.2.6.0, 12-16-2010

     

     

    Printers

     

    Nitro PDF Reader Driver 2

     

    Model

    Nitro PDF Reader Driver 2

    Path

    Nitro PDF Creator 2 (Reader)

     

    Microsoft XPS Document Writer

     

    Model

    Microsoft XPS Document Writer

    Path

    Microsoft XPS Document Writer

     

    Canon MP250 series Printer

     

    Model

    Canon MP250 series Printer

    Path

    Canon MP250 series Printer

    Default Printer

    Yes

     

    Product Version: 3.1.5907.16

     

  • P

    PudgyOne

    11 Legend

    •

    30315 Posts

    •

    106638 Points

    385

    0

    Posted January 22nd, 2012 04:00

    Askar007,

     

    i cant access the two touch buttons

    the instant access button and the button related to sound

     

    Go to Drivers & Downloads enter your service tag number, then click on applications and download and install Dell Quickset.

     

    Start, computer, click on C

     

    systeminfo ahould be located there. Open it and copy to the thread. The information about the bluetooth is very vague with the information from the Dell Support Center.

     

     

    Rick

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