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dvalley

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dvalley

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October 14th, 2023 03:41

graphic card issue

I am trying to install the PhotoRoom app but it says  my computer graphics card does not support WebGl 2.0.  I went to my display adapters and it has two listed: Fresco Logic IDDCX Adapter and Intel Q45/Q43 Express Chipset WDDM 1.1. I am not computer literate at all when it comes to the technical stuff, but I assume one of these is my graphics card? Is there one I can buy that will fit my computer so I can use the WEB Gl 2.0 needed for Photo Room app?  Thank you

  • bradthetechnut

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    Posted October 14th, 2023 23:11

    What model and form factor/size is your Optiplex?

  • redxps630

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    Posted October 15th, 2023 00:04

    That is an old Optiplex model.

    the Intel Q43/Q45/G43/G45/G41 Graphics Controller Driver is supported on Optiplex 780/XE/760/380/960

  • redxps630

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    Posted October 15th, 2023 00:08

    Fresco Logic IDDCX Adapter is a usb plug in external video card that converts usb to hdmi.  It is a very weak video card.

    say you have 780 tower, DT or SFF, you can install a real discrete video card.  Check out 780 tech guideline. Brad prob has it.

  • redxps630

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    Posted October 15th, 2023 00:18

    Web GI 2.0

    Minimum System Specs:
    • 64-bit operating system
    • 4GB of RAM
    • Integrated graphics with WebGL 2.0 / OpenGL ES 3.0 Support
    • Dual-core Intel/AMD CPU
    • Latest version of Chrome, Firefox, or Opera
    Recommended System Specs:
    • 64-bit operating system
    • 8GB of RAM or higher
    • Dedicated NVIDIA/AMD GPU (Geforce 400 or Radeon HD 7000 Series or higher)
    • High-density displays (e.g. Retina or 4K) require high quality GPU
    • Quad-core Intel/AMD CPU (Intel Sandy Bridge or AMD Bulldozer Series or higher)
    • Latest version of Chrome, Firefox, or Opera

    If if you have 780, upgrade to core 2 quad cpu.

    discrete video card HD7000 series, Dell oem card.

  • redxps630

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    Posted October 15th, 2023 00:21

    example HD7450 

    low profile card for DT and SFF 

    https://www.pcliquidations.com/p88044-amd-radeon-hd-7450

    You do not have to buy from that vendor

    Web gi 2 reference https://www.la-z-boy.com/Images/npc/3d-knowledge-portal/requirements.pdf