Hi, to make a long story short, our back yard was hit by lightning earlier in the week, and my office is right near the strike point. While everything was plugged into a quality surge protector, my modem, router, and Optiplex 7010 MT were effected (modem and router were fried, Optiplex is explained below).
Now I will start by saying this Optiplex is far out of warranty and has been significantly modified. I am running the following components:
Windows 7 Ultimate (64-bit) Intel I5 3570 16GB DDR3 by A-tech Radeon R9 270x (not the best card but I needed it for running 3 monitors) Zalman CNPS9500AT CPU cooler (re-wired for the Dell proprietary CPU Fan Header) Seagate 240GB SSD Western Digital 1TB HDD EVGA 700B1 PSU
Keep in mind this system was running perfectly prior to the storm. After the storm took out my modem and router (The PC was LAN connected), and I got a new replacement modem and router, the PC powers up and boots into windows just fine, but will not connect to the internet via LAN. I've tried uninstalling and reinstalling the Intel network drivers from the DELL site. I've tried different LAN cables that are verified working, booting into Safe Mode with Networking, and running the diagnostics through network and sharing center. The LAN port is onboard, and I'm not running a PCI LAN card. Does this seem like the motherboard is going bad after the strike? I've verified that the PSU is good and is outputting the proper voltages on each pin with my multi-meter to rule that out, and there are no memory errors coming up with Windows Memory Diagnostic or the Dell diagnostic tools. Any thoughts other than a motherboard issue since drivers haven't fixed this?
Thanks for the quick reply! Yes, I only tried the onboard LAN port and it will not work. What's strange is that I did try a USB wifi adapter earlier today, and the computer started really lagging (like non-internet related lag) and eventually gave a blue screen of death. I tried to update the driver for the wifi adapter, but it's just acting really strange. I may try to see if I can get a PCI network card, but I don't know if that will honestly fit with the graphics card. I suppose I could pull the card out and test networking using the onboard VGA port for now though once I can get a LAN card. On the bright side, the HDD is still functioning perfectly, so worst case if this one is shot, I'll try and either swap a new MOBO in, and if that doesn't work, it's an excuse to build a new PC now that the Ryzen 2600's are so cheap.
You might try using a different network card. I have a gizmo that I ordered from china for a couple $. It's a USB ethernet adapter, and works fine. Not as fast as a real network card or even the onboard network, but very handy and might be useful to see if it's just the network inputs that are damaged.
The one I ordered was about $2.50, including shipping, but I got it from china, so took about a month. You can probably find a US seller for a little higher cost.
Yeah, well, it was just a thought. I hope you get it working, but if the USB networks don't help, I wonder if the lightening may have done some more serious damage.
Good luck with the new ryszen system.
Your wife will surely understand the new strange stuff you got.
The network card is toast, literally. Pick up a usb network adapter cheap anywhere. Remove the fried card and use the usb adapter. Anything that was connected by cable gets destroyed by a lightening strike. Look for one that has the same service as your router--N or AC. N is cheaper. The network card slot on the system board could be damaged too.
He tried a usb wifi adapter and had problems (BSOD, etc.). I wonder if the machine might have some other damage that he hasn't been discovered yet. Lightning is bad business even if it isn't a direct hit. A close strike can induce huge currents in small conductors.
Yeah, the adapter unfortunately caused some issues. I sourced a new motherboard off of Ebay from a supposed known working 7010, so once that gets here I can troubleshoot further. I'm hoping the board fixes the issue, and will report back here.
Thanks for the help and suggestions. Thankfully the harddrive is still running perfectly, and HD Sentinel and the Dell diagnostics give it 100% health, so at least my files are safe if I do need to go the route of a new build. Don't want to drop the money on that though if I don't have to. With the exception of the Dell case being horrible for cooling, this thing is a workhorse with the upgrades I've done to it. I primarily use it for audio recording, mixing and mastering, so it does that quite well!
In for an update!! I just installed the "new" motherboard ($13 bucks from Ebay so it was worth the dice-roll) and guess what? I have LAN again!! I just finished up tweaking all of the settings in the BIOS to match the original configuration of the old MOBO, and all is working properly with the exception of the USB 3.0 ports. Granted, these never worked since I got the machine and with the old MOBO, so it's possible that the ports on the case are bad, or there is something weird going on with Windows 7 and the drivers. I'm reinstalling all of the drivers for the USB Ports now, and am going to see if that helps. I do have all of the USB 3 ports enabled in the BIOS, and they are all showing up active in Device Manager, they just don't do anything when I plug in a device. If I plug my Galaxy S8 in for example, it registers that it is slow charging, but will not pop up as a device recognized by the PC like it does if I plug it into a USB 2.0 Port. I can live without USB 3, because like I said they never worked (neither front nor back ports) since I got the machine. . . Thanks for the help troubleshooting, but it looks like I am up and running once again!! Side question, are there any aftermarket cases that an Optiplex 7010 MT motherboard will transfer to AND play "nice" with? I've heard that the Dell screw holes don't line up with a standard Micro ATX/ATX case, and there may be some issues with the headers, but assuming I bring the headers over from the 7010 case and use those in a "modular" style case, would that be plausible? I'm really asking because I need more cooling than what the case can offer me. Audio recording frequently brings my CPU temps up over 70+ degrees C while exporting, and while that's far from the Core i5's TJMaxx, I would much rather see things hover around the 50 degree C range like my old build did. There really isn't any room for an AIO CPU cooler, and my GPU temps are always really high in this case. Totally understand I'll have to bring over the Dell temp sensor, likely the rear fan, and some of the small devices in the Dell case, but has anyone done this? . . FYI I traced back the Dell CPU fan header and made a custom header that I have a fan power bank plugged into, so the computer thinks I'm still using the stock dell cooler when I'm not. I have ports for 4+ fans on that board, and also plenty of power inputs from my EVGA, it's just a matter of "can" I make this motherboard work in a different case? . . Sorry for the long post, thanks again for your help!
Adding a final update to this! I took some time to upgrade while I had things out for "repair" and wound up turning this thing into quite a beast! I lucked out on eBay and snagged a core i7 3770k and a GTX 1060ti for cheap, as well as a WD Blue 1TB SSD. This machine is amazing!! Also, with some searching, I was finally able to get my USB 3.0 ports working. I never realized the order of installing the Intel Chipset Driver, Intel Driver Management, and the USB eXtensible Host Controller was causing my issues, but that fixed it right up! This thing is running honestly better than it probably did when it came off the assembly line. I also modified the case a good bit lol. I have no need for the CD Drive, so I pulled it out along with the blank panel below it, retro fitted some mesh grills from my old Antec case, added an 80mm fan, and then I drilled about 100 tiny holes in the top center of the case in front of the power supply, allowing me to mount a 120mm fan to the top as an exhaust fan. I also dremeled out the metal that's over the hard drive cage on the front, allowing me to tuck a 90mm fan in and still attach the stock dell front grill, so to the untrained eye, they will be none the wiser. That combined with the Zalman cooler, I'm seeing 22 degrees C under idle on the CPU, and 55 degrees C under full load on the CPU. Before, I was seeing about 35 degrees C at idle and 65+ under load. It's amazing what some ventilation will do!
jfridge92
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Posted August 15th, 2019 13:00