Cesarbsl,

 

I wouldn't recommend starting with adjusting the thresholds just yet, I would focus first on why they are regularly hitting that threshold.

What I would suggest is that you start with updating the server on BIOS, iDrac, etc. Then after updating access the iDrac - Configuration - System Settings - HW Settings - Cooling Configuration and then see if adjusting the Fan Speed Offset to a higher fan speed resolves the cooling issue, as seen on page 63 here. 

 

Let me know if this helps.

 

 

 

Hi Chris,

Thanks for your reply. The iDRAC threshold is too low (28C) and the room temperature is around 27 - 29C. We have other VRTX with M640 (slightly different model) in the same room, but the iDRAC default threshold in all of them is 32C (instead of 28C) so they are fine. That is why I was thinking of increasing the threshold temperature, although I was unsure as it is a default value and maybe there is a reason for that.

Since the room temperature is 27-29C and the iDRAC threshold is 28C, is the cooling fan not doing what it is supposed to do?

Cesar

Hello @cesarbsl,

 

The standard operating temperature for a continuous operation is from 10°C to 35°C. The room temperature arround 27-29C is ok.

Did you already check the firmware versions and update them if necessary?

Regards.

Hi Diego,

Thanks for your reply. I did and the firmware is the correct one. But, the iDRAC default threshold is still 28C, not 42C.

Regards,

Cesar

Hello @cesarbsl,

Please, let me know the current BIOS and IDRAC firmware. I want to look for issues on the specific version you have right now. By the way, did you try adjusting the Fan Speed Offset to a higher fan speed?

Regards.