DVD-ROM and CD-RW DRIVES ARNT WORKING!!!!

Question

OK this is really starting to tick me off. i have a Dell Demmension 4400 with a Pentium 4..bla bla bla... the issue is the Drives. NEITHER are working right.. ok i USED to have the setup: CD-RW on top(the dell one) and an aftermarket CD-ROM below. that worked fine. i had them both on cable select on bus. now i bought a DVD-ROM to replace the CD-ROM. i cant get a bus configuration to work now. what should i do. its the NEC 24x CD-RW drive. and an IDE DVD 16x drive. its a DELL machine.. 4400. any suggestions??? I cant burn any cd..get an error on ANY burning program..including Roxy easy cd creator 5 platinum, Nero, NTI cd maker pro, windows media player. and the dvd isnt even reconiginzed anymore. all i did was update my windows... now an error mesage comes up that says windows cant find a required WIN32 summen or other.. im about to throw it out.....thanks

Skybird · Answer

What errors are you getting with the writing software?  Are you getting any error codes in the Device Manager?

everythingelsei · Answer

none of the burner software works....easy cd wont reconigize the burner, nti, said the disk is dirty(tried 2 diff disks) and nero, said theres a burn calibration error (tried 2 OTHER disks) but also, the DVD isnt showing up at all. nope nothing. just shows a little 'x' next to it in device manager. said its been disabled, and when i try to enable it, it blatenly tells me NO!.

PERC 6i Adapter boot error "Serial Boot ROM (SBR)device is corrupt or bad!!!"

Dell Support Resources

Latest Solutions

Fixed an issue with the Dell OptiPlex displaying no video from the onboard graphics after the driver installation.

I have lost my KM2223W KEYBOARD DONGLE WHAT SHOULD I DO NOW I WANT USE IT FOR MY WORK

BIOS Admin Password Locked - Need Master Code -6FF1

Help with reactivating account

Dell 15 DC15250 freezes after ~20 minutes on Ubuntu 26.04. intel_idle.max_cstate=1 appears to prevent it.