zo_lee

updated

5 years ago

Z

zo_lee

3 Posts

0

1788

November 8th, 2021 07:00

R640 - UEFI0147

After removing CPU2 and it's memory modules I got this message:

UEFI0147

The system hardware or cabling configuration is invalid.

Do the following: 1) Make sure the system cables, risers, and CPU configuration are installed correctly. 2) Reseat each PCIe riser and reconnect the cables. For more information, see the system Owner's Manual.

I cleared NVRAM, but the message is still there. What I managed to get is to boot into system by disabling wait for F1/F2 on error.

Is there a way to get rid of this message other than putting back CPU2?

PowerEdge R640

  • DELL-Shine K

    6 Operator

    3042 Posts

    1212

    0

    Posted November 8th, 2021 23:00

    When Riser 2 is installed on R640  having second CPU is mandatory.

  • Reybeast2

    130 Posts

    1268

    0

    Posted November 8th, 2021 09:00

    Do you have any PCIe cards in any of the slots? 

    #Iwork4Dell

  • zo_lee

    3 Posts

    1266

    0

    Posted November 8th, 2021 09:00

    Only the dual 10G SFC card that came with the server. This message appeared after I removed CPU2 and its RAM.

    There should be some option to "confirm" current HW config but I could not find it.

  • DELL-Shine K

    6 Operator

    3042 Posts

    1246

    0

    Posted November 8th, 2021 17:00

    Hi,

                Can you give more details on the server like how many drive way supported on the chassis? Can you also confirm whether you have 2 Riser on the server? If you have 2 Riser can you remove riser in Riser 2 slot and check the behavior? You can refer below link for more details on Riser slot 2

    https://www.dell.com/support/manuals/en-us/poweredge-r640/per640_ism_pub/system-board-jumpers-and-connectors?guid=guid-b0386e19-b5f6-4cb7-9a6d-13acfcc76058&lang=en-us

     

  • zo_lee

    3 Posts

    1214

    0

    Posted November 8th, 2021 23:00

    Hi,

    The server has 4x3.5" SATA drive bays. Riser-2 is present, removing riser-2 the message goes away. Clearly the system detects riser-2 installed on CPU2 socket, but CPU is not present and gives error message.

    Is there a way to keep riser-2 installed (airflow reasons), but without error message and CPU2 present?