UNSOLVED
R
ranger_dood
1 Rookie
•
2 Posts
•
2 Points
0
1826
July 2nd, 2024 16:58
R720 RAID controller driver/firmware - PERC H710 Mini
Dell OpenManage is reporting that firmware and driver versions are out of date:
Firmware Version 21.2.0-0007
Minimum Required Firmware Version 21.3.2-0005
Driver Version 6.600.21.08
Minimum Required Driver Version 6.803.21.00
These newer versions don't appear to be available for download... The latest firmware on the Dell download site is 21.0.1-0132, which is actually older than what I already have installed. Is there a way to download the version OpenManage is looking for?
ranger_dood
1 Rookie
•
2 Posts
•
2 Points
0
0
Posted July 3rd, 2024 12:08
I don't expect them to be in the latest catalogs. I was trying to download the last SUU that supported them, but the download starts, runs for less than 1gb, then stops as if it's completed. It seems there's an issue with the download.
DELL-Chris H
7 Practitioner
•
9682 Posts
•
48046 Points
0
0
Posted July 3rd, 2024 12:38
Ranger_dood,I am able to download it, but I am not certain if it is the specific one you are referring to. Would you share the link to the specific download you are saying is failing? I have to ask, are you certain the download window isn't just dropping off, as some browsers will hide the download after a certain amount of time.Lastly, some versions of the firmware may have been removed for any number of reasons, so that may be why it isn't showing. You may also want to confirm you are on the latest supported version of OpenManage as well.DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!
DELL-Young E
Moderator
•
5421 Posts
•
37 Points
0
0
Posted July 3rd, 2024 02:45
Hello thanks for choosing Dell and welcome to our community:
Do you think you can post a snapshot of your OME reports here? As long as I know the latest catalogues will not have 12 Gen servers.
https://dell.to/4eLwwAy
Respectfully,
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!