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Asif_992

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2 years ago

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Asif_992

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May 13th, 2024 10:52

Dell Precision 7510 shutdown problem

My laptop (dell precision 7510) shutdown automatically whenever I start a game or run a simple simulation. I am getting this event description in system log can anyone tell be how to solve this problem.

"The process C:\Windows\System32\RuntimeBroker.exe (DESKTOP-EQ55Q8H) has initiated the power off of computer DESKTOP-EQ55Q8H on behalf of user DESKTOP-EQ55Q8H\Admin for the following reason: Other (Unplanned)
 Reason Code: 0x0"

  • JOcean

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    Posted May 13th, 2024 12:55

    Try disabling RuntimeBroker in the task manager and see if it helps. If so then disable it in the startup tab.

    I am not a Dell employee...I am forum volunteer

    Serious work on an E5430 and constantly building and working on an i5-6500 Desktop