UNSOLVED

Ben_3520

updated

4 years ago

Closed

B

Ben_3520

2 Posts

0

215

March 22nd, 2023 10:00

Precision keyboard configuration

Hi everyone

Got myself a second hand 3520 Precision a few days ago, Windows 10 preinstalled.
Now I find out that that the keyboard is not in synch. Typing a * (shift + 3) I get a § instead. How to type the @ remains a mistery.
When searching the internet I find most of the 3520 keyboards come with a keyboard with only two characters on the keys, not three or even four like mine.

I guess I need to load a different keyboard driver to get it in synch with the characters on the keys. Any suggestions which driver I need and how I get it installed? (sorry, not a computer nerd).



image002.jpg









  • Ben_3520

    2 Posts

    101

    0

    Posted March 23rd, 2023 04:00


    It's a second hand device and the warranty has elapsed for a while. So I am left out on myself and could use some support in order to get things going.

  • DELL-Cares

    Moderator

    •

    27829 Posts

    •

    703 Points

    104

    0

    Posted March 23rd, 2023 04:00

    We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


    #IWork4Dell
    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program, Out of Warranty Support options, No free goodwill repair, Get a copy of your Dell invoice