Hello all,

I have a Precision 7530 and a TB18DC docking station.

I have tried to update the docking station to 1.07,but the MST1 and MST2 firmware update fails with:

Multi Stream Transport (MST) Hub #1 Firmware update failed

and

Multi Stream Transport (MST) Hub #2 Firmware update failed

The following is the error log in the C:\Dell\UpdatePackage\Log\DellDockingStationFwUp_1.log:

**************************************************
***Dell Firmware Update started on 12/13/2018 at 16:22:05***
Command: C:\Users\mm\Downloads\DellDockingStationFwUp_1.0.7_11192018_TB18DC.exe 

WSMT Supported: Using WMI commands.
Executing: C:\Users\mm\AppData\Local\Temp\Dell\ui.exe -y -oC:\Users\mm\AppData\Local\Temp\Dell
Executing: C:\Users\mm\AppData\Local\Temp\Dell\TBTSDK.exe -y -oC:\Users\mm\AppData\Local\Temp\Dell
------------------------------------------------
Dock Info Record defined in DSIS(3.0.10) Class:17, Select:22
Dock Info version   0x01
Dock Type           0x03
Dock Info count     5
Dock Info location  2
Dock Info cable Type 0x04
Dock Info flash spec ver 0x00ffffff
Dock description    'Thunderbolt(TM) Dock'
------------------------------------------------
GetDockInfo Successful.
Executing: C:\Users\mm\AppData\Local\Temp\Dell\UI\DellFlashUi.exe (null) (null) (null)
------------------------------------------------
Dock Info Record defined in DSIS(3.0.10) Class:17, Select:22
Dock Info version   0x01
Dock Type           0x03
Dock Info count     5
Dock Info location  2
Dock Info cable Type 0x04
Dock Info flash spec ver 0x00ffffff
Dock description    'Thunderbolt(TM) Dock'
------------------------------------------------
GetDockInfo Successful.

------------------------------------------

------------------------------------------
Power up dock successful at Location: 2
No Driver Check
Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa
No Driver Check
Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -v0 -fa
Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG1 -v0 -fa
New Driver Check
Executing: C:\Users\mm\AppData\Local\Temp\Dell\ASMedia\..\DCH\FWUpdateCmd.exe EnumControllers
LegacyDriverCheck passed: DriverCheckStatus = 0xff
Executing: C:\Users\mm\AppData\Local\Temp\Dell\ASMedia.exe -y -oC:\Users\mm\AppData\Local\Temp\Dell
Executing: C:\Users\mm\AppData\Local\Temp\Dell\ASMedia\asm.exe /ver /s
New Driver Check
Executing: C:\Users\mm\AppData\Local\Temp\Dell\FWUpdateCmd.exe ReportDockNvmVersion
New Driver Check
Executing: C:\Users\mm\AppData\Local\Temp\Dell\FWUpdateCmd.exe ReportCableNvmVersion
Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG0 -fa
WindowsDriversFirmwareUpdate returns : 0xf6)

---- Firmware Update Status ----
Multi Stream Transport (MST) Hub#1 Firmware Update failed
Executing: C:\Users\mm\AppData\Local\Temp\Dell\mst.exe -s -gG1 -fa
WindowsDriversFirmwareUpdate returns : 0xf6)

---- Firmware Update Status ----
Multi Stream Transport (MST) Hub#2 Firmware Update failed

---- Firmware Update Status ----
ASM USB 3.0 Cntlr Firmware is up to date. Version: 16.17.169

---- Firmware Update Status ----
Dock NVM Firmware is up to date. Version: 0.0.0.27

---- Firmware Update Status ----
Cable NVM Firmware is up to date. Version: 0.0.0.26
WindowsDriversFirmwareUpdate Status Code: 0x10002)

Exit Code = 1 (General Failure)
***Dell Firmware Update finished at 12/13/2018 at 16:36:25***

I have also tried the 1.06 version. The update of the MST controller fails here as well:

It writes the following output in the _TMPD2LLU\SYNAPTICS\update.log:

Version: 3.12.002
Update result: 246
Error description: Initialize GPU library failed

The TB firmware and the TBC driver is updated to the latest version available on the Dell site.

Any help would be appericiated because I could not get my displayport output working!