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kiwiwolf

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4 years ago

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kiwiwolf

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November 21st, 2022 20:00

WiFi connectivity M4800

I have  Prcision M4800, we have just changed to new modem, when I try to connect the modem does not show in list of available connections. It shows many others in the area but not the new one. Any idea?

  • filbert

    6 Operator

    1846 Posts

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    Posted March 20th, 2023 12:00

    It's hard to be definitive since you didn't tell us what WiFi adapter you have or what modem/router. You also didn't say if you have other devices (computers, phones, tablets, etc.) that can see networks on the new modem/router.

    It's possible that your WLAN network adapter can handle only 2.4 GHz, while your new modem may default to 5 GHz. You would still see 2.4 GHz networks nearby, but not 5 GHz networks. Enter the administration screens for your modem/router to enable 2.4 GHz as well as 5 GHz.

    If no devices can see the new modem/router, then you may need to manually enable/create a WiFi network on it.