UNSOLVED

stevepoo3

updated

22 years ago

S

stevepoo3

12 Posts

0

7064

June 11th, 2004 01:00

A940 printer

i wrote a message a day or 2 ago about my printer not printing color. apparently,other than buying another printer,theres nothing i can do to solve problem? i tried everything....................any suggestions??????????????????
  • 217

    0

    Posted June 12th, 2004 13:00

    Have you tried running a Nozzle Clean? To run Nozzle Clean:

    1. Click Start > All Programs > Dell Printers > Dell A940 AIO Printer > Dell Printer Solution Center

    2. On the Dell Printer Solution Center, click Maintenance.

    3. Click Clean to Fix Horizontal Streaks, then click on Print.

    It should print 4 colors in lines (black, yellow, pink/red). If it doesn't print the color, try to remove the ink cartridge, then reinstall the ink cartridge. If you already tried replacing the color ink cartridge, there might be a need to replace the printer... that is if its still under warranty.

  • toaobw59

    2 Posts

    217

    0

    Posted July 11th, 2004 19:00

    Check to see if you removed tape from nozzles