UNSOLVED

hully2k

updated

12 years ago

H

hully2k

1 Message

0

19483

February 20th, 2015 08:00

C1765cnf error code

panel shows:-

009-654

code 2080000

restart printer

if not reset, contact support.

Tried several times and still same error codes.

Warranty just run out, so assistance very much appreciated as I have paid over £250 for printer and its packed in after just 12 months of pretty light use.

  • pmanna

    4 Posts

    537

    1

    Posted June 29th, 2015 17:00

    I was able to resolve the dreaded 009-654 on my c1765cnw.  I downloaded/installed the usb driver for the printer and connected the printer to a usb port on my computer.  I downloaded the latest firmware driver.  I started the printer with a toner cartridge removed.  I ran the Dell firmware upgrade program and it recognized that the printer was connected and loaded the firmware.  When the firmware installation completed, I restarted the printer and everything is working again.

    This solution may work on all other Dell printers that experienced the same error.