
Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
Dell AIO printer 968
My dell 968 AIO printer is not printing all info from certain webpages and invoices from purchases online. I follow info to make my printer work with Windows 8.1. My problems began when it was upgraded to Windows 8.1. Also viewing printing the text is very small and the zoom has to be set every time still the printing still prints very ( when it does prints ) small. You could hear the printer sound like it is printing but the page comes out blank and sometimes it only prints one or two sentences. the printer if it does print a page it is so dark you cannot read it. I have been trying to figure it out I really need help. Is the problem the program or the printer? Was the driver the wrong one? Was the
Responses (1)
Solutions (0)

DELL-Arjun BV
78 Posts
204
0
Posted March 27th, 2014 08:00
Hi Maroe58,
We are sorry about the situation. But I am afraid to say that Dell 968 AIO printer is not compatible with Windows 8 or 8.1 because there are no drivers available for the printer and without the right driver the printer will not work with your computer.
It can only work up to Windows 7 and nothing higher. Please find the list of Dell printers which work with Windows 8 here: http://dell.to/1hxgmpx and choose to opt for one accordingly or use the printer with a compatible operating system.
Kindly revert if you have any queries.