I have a Dell Inspiron One 2330 and am replacing an HP Photosmart 5520 printer with an HP Envy 5530 printer. When I attempt to print from my Desktop I get a prompt to "Save" instead of "Print" as I did with the old printer
The old printer was removed and the new printer is set as the default printer but it still prompts me with "Save" instead of "Print" when I attempt to print a page
If you have the printer disk, with the computer online, insert the printer disk, choose network, additional computer, then follow the instructions. Your desktop should find the wireless printer. If you don't have the printer disk, try downloading the proper drivers from HP's Website
Remember virus programs and firewalls will block communications.
SamerZ
16 Posts
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0
Posted February 15th, 2015 09:00
you need to set the new printer as a default printer