juuge,

32-bit or 64-bit?

Rick

Thanks Rick - It's 32bit..........

juuge,

First, Dell will NOT offer Windows 7 drivers until it's Offically released. Microsoft stated that you can ues the Vista 32-bit drivers. So if you're using the Vista 32-bit drivers, that is what you'll need to download to install. You will have to right click on the patch, which is a Cleanup Utility and run as administrator. Run the patch until it prompts you to restart your computer. Restart your computer, then install the Vista 32-bit drivers. You should get prompted when to connect the printer(powered on). If the printer does NOT install, you may have to run the patch, again, then after the restart, you'll have to right click on the Vista 32-bit drivers, left click properties and run in the Vista 32-bit mode.

If you could let me know which method that you had to use, I would greatly appreciate it. Drivers are listed below.

First, let's make sure your computer has the latest Windows Updates, especially .net framework, needed to run many applications and un-install all versions of Java, restart your computer and download and install the latest Java.

Disconnect your printer.

Download and run this patch to completely remove the printer from your computer. Run the patch(a MUST on Vista machines) until it prompts you to restart your computer.

Restart your computer.

Download the proper drivers.

XP Drivers

Vista 32-bit Drivers

64-bit drivers

All other drivers

Install the proper drivers. You'll be prompted when to connect your printer(powered on)

As for scanning, if you have the disk that came with the printer, then insert the Printer disk and stop it from running. Go to My Computer and double click on it. Look for the drive with the Dell disk in it. Right click on it, left click explore. Look for the OCR Folder. In the OCR Folder, there is an Abbyy Folder. right click on setup.exe, that's in the Abbyy Folder and left click run as administrator. This will install the OCR program.

Scanning

Scanning using USB connection, open the Dell All-In-One Center, click on scanning and copying and scan from there.

Scanning wirelessly, use the scan buttons on the printer.

Rick

juuge,

GREAT JOB! :emotion-21: Thanks for posting back. Could you mark the verify answer(s) that helped you solve your problem, so if someone else searches the forums, they can see what you did to fix your problem(s).

Thanks,

Rick