
Solved!
Go to SolutionClosed
D
dhimansumit4
1 Rookie
•
11 Posts
2
32393
June 2nd, 2020 06:00
Can't install My Dell from Windows Store
Hi,
I purchased Dell 5590 last year. I recently did a reinstall of Windows removing everything. While I managed to install all Dell apps after reinstall, I am not able to install My Dell app from the Store, which helps in running diagnostics, etc.
Appreciate any tips on this.
If that matters.
21 people also have this problem
Responses (49)
Solutions (0)
AdrianG001
6 Operator
•
3958 Posts
11309
0
Posted July 8th, 2022 00:00
RUN DELL WINDOWS 10 UPDATER/INSTALLER APP
-CHOOSE TO DOWNLOAD OVER CLOUD.
-BACKUP ANY IMPORTANT FILES ON USB.
-SELECT REMOVE **ALL SETTINGS, FILES,**
-SELECT ***INSTALL ORIGINAL SOFTWARE THAT CAME ON THE COMPUTER. (WINDOWS 10 CORE)***
-UPON RESTART, FOLLOW WINDOWS PROMPTS.
-OPEN MICROSOFT STORE, DOWNLOAD "MY DELL."
Jesse L (retired)
10 Wizard
•
17898 Posts
•
69016 Points
15035
0
Posted June 9th, 2020 06:00
dhimansumit4,
Update Windows by going to settings- Update and Security-Windows Update.
Jesse L (retired)
Jesse L (retired)
10 Wizard
•
17898 Posts
•
69016 Points
15010
0
Posted June 10th, 2020 08:00
dhimansumit4,
Checking to see if updating Windows resolved the issue. Let us know.
Jesse L (retired)
Jesse L (retired)
10 Wizard
•
17898 Posts
•
69016 Points
14991
0
Posted June 11th, 2020 08:00
Jesse L (retired)
Jesse L (retired)
10 Wizard
•
17898 Posts
•
69016 Points
14991
0
Posted June 11th, 2020 08:00
Hey dhimansumit4,,
Are you signed into the store with your ms Account?
Jesse L (retired)
dhimansumit4
1 Rookie
•
11 Posts
15069
0
Posted June 9th, 2020 06:00
Any help?
dhimansumit4
1 Rookie
•
11 Posts
14994
0
Posted June 11th, 2020 08:00
Attached
dhimansumit4
1 Rookie
•
11 Posts
14998
0
Posted June 11th, 2020 08:00
Hi,
Thanks.
I am on the latest build 2004 Build 19041.329. Also issue existed in ver 1909.

DELL-Chris M
Community Manager
•
56891 Posts
•
232143 Points
11896
3
Posted November 24th, 2021 06:00
Microsoft Store app download fails after Operating System reinstall
The following solution is for advanced users. Before following these steps, set a Windows Restore Point. Reset or reinstall Windows 10 on your Dell computer
* Click left Windows Start
* Type cmd
* Command Prompt will appear, click "Run as administrator"
* You are now in the black Command Prompt section
* The StoreContentModifier in the second command below can be DELL_XPS or DELL_INSPIRON or DELL_ALIENWARE or DELL_VOSTRO. So you have to add your specific model in the command
* Type this line and when done [press Enter] =
C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v OEMID /f /t REG_SZ /d DELL
* Type this line and when done [press Enter] =
C:\WINDOWS\system32>REG ADD "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Store" /v StoreContentModifier /f /t REG_SZ /d "System_Name"
* Exit Command Prompt and restart the PC
DELL-Chris M (old account)
#IWork4Dell