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GHolzer

updated

19 years ago

G

GHolzer

2 Posts

0

80365

February 22nd, 2008 16:00

Lost password Remote Console Software 2161DS-2

Hi everybody

I face a serious problem with my 2161DS-2:

 

If I connect via the serial port, I have no problem accessing the system; BUT:

I cannot connect via the Remote Console Software, as I have forgotten the password to login. I tried everything in my mind - but failed.


How can I reset the password for the console software? I only found hints about the serial password... :-(

 

Thx in advance

Gerhard

  • Hlorewvr

    24 Posts

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    0

    Posted February 25th, 2008 17:00

    Have you tried resetting the passwords or conifguration using the serial port?

     

    Log in and check the settings.

     

    I don't know anything about the 2161 but it seems if you can get in one way you might be able to fix the other.

  • Avocent

    104 Posts

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    0

    Posted February 27th, 2008 16:00

    Try Admin as the user with a capital A and no password. If that doesn't work you will need to select the "restore factory defaults" option in the serial port which will wipe out your switch as if it was straight out of the box. You will lose all network settings and username/password list for the RCS database. After completing the restore try againt he defualt Admin as username with no password.
  • GHolzer

    2 Posts

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    0

    Posted February 27th, 2008 23:00

    Connecting the serial port and resetting to the factory default finally solved the problem.. thx for your hints!
    Cheers
    Gerhard