could you state which webpage you ate downloading from and what the actual download link is?

Hi Adam, are you trying from this link : http://www.emc.com/products-solutions/trial-software-download/esa.htm ?

Yes, that's the one.

Any chance Adam you have an FTP location I can upload the file to?  You can send the access information to me directly at drew.tonnesen@emc.com .  Let me know if you don't and I'll see if I can find one on EMC.

Here's the error I am getting:

An error occurred while processing your request.

Reference #98.28f58543.1464880860.fb7026 

I have tried using the direct link and I just tried it again now. Regardless of browser or PC used, the page sits there indefinitely. In a few cases I left it overnight and the following morning had a 170KB file downloaded.

This is the direct link:

http://downloads.emc.com/emc-com/auth/usa/ESA/emc-vcops-adapter-4.0.2-build-168106.pak

If you have a support id, you can get it here too:

https://support.emc.com/products/30680_Storage-Analytics

I just tried the direct link from my home PC and it does the same thing.

Unfortunately I don't have a publicly available FTP server - I did but the machine that hosted it has been retired.

Do you want to use DropBox or something similar?