Michael: You are in the wrong conference, which raises the question as to whether you dialed the right number????

Try Customer Service – General for vents like this.

So, Jim, in reply to your response -- there IS NO CUSTOMER SERVICE!!!!!

THis is unbelievable! Can you believe that I've called customer support four times and EVERY time, when I finally got someone to pick up the phone, they picked it up and hung it up!!! FOUR TIMES!!! What kind of people work for this company??? THEN, I come here and I get an automated response to "please try later" --- bet I'd get someone to talk to if I wanted to buy a Dell!!!! I've heard people talk about how frustrating Dell was, but I bought one anyway --- BIG MISTAKE!