emcmagic

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emcmagic

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December 2nd, 2013 18:00

gatekeeper error when run symcfg on linux server

./symcfg -sid 1234 list -v

The gatekeeper device (while using the Base Daemon) has an error (Please see the Log file)

It's DMX4 FRAME

Could you please share with me what could be the cause of the error, and how to fix it?

Thank you!

  • dynamox

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    Posted December 15th, 2013 13:00

    1) remove gatekeeper devices from host A

    symaccess -sid 123 -name sg_name -type storage remove devs #,#,#,#  -unmap

    2) add gatekeepers to host B

    symaccess -sid 123 -name sg_name -type storage add devs #,#,#,#

    Once you discover devices in host B (should be visible in output of syminq), define them

    symgate define pd

    for example on a windows box you would run this command:

    symgate define pd \\.\PHYSICALDRIVE8

  • dynamox

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    Posted December 2nd, 2013 20:00

    do you still have access to gatekeepers ? run syminq

  • emcmagic

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    Posted December 4th, 2013 13:00

    It seems to me I don't have any gatekeepers. Now does that mean I no longer have the access to gatekeepers? is this due to zoning issue, or provisioning issue? any commands I can use to list all gatekeepers from the frame? Thank you!

    # ./syminq

          Device               Product                   Device
    ----------------- --------------------------- ---------------------
    Name       Type   Vendor    ID           Rev  Ser Num      Cap (KB)
    ----------------- --------------------------- ---------------------
    /dev/sda          DELL      PERC 5/i     1.03 N/A         142737408
    /dev/sdh          DGC       RAID 5       0326 EE000006     81788928
    /dev/sdi          DGC       RAID 5       0326 EE000006     81788928
    /dev/sdj          DGC       RAID 5       0326 EE000006     81788928
    /dev/sdk          DGC       RAID 5       0326 EE000006     81788928
    /dev/sdr          DGC       RAID 5       0326 EE000006     81788928
    /dev/sds          DGC       RAID 5       0326 EE000006     81788928
    /dev/sdt          Dell      Virtual  Fl* 123  x5                N/A
    /dev/dm-14        DGC       RAID 5       0326 EE000006     81788928

  • dynamox

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    Posted December 4th, 2013 17:00

    did somebody unzone you from your DMX box, DGC devices are Clariion/VNX.

  • Fenglin1

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    Posted December 4th, 2013 18:00

    You may verify your SE host recognized any GK by running following commands, otherwise your SE command will not run successfully. 

    stordaemon action storapid –cmd show –gk_pdevs –sid xxx

    stordaemon  action storapid –cmd show -gk_stats –sid xxx


    If you don's see any GKs, you'd better to config zoning, mapping, masking for the GKs in your array through another SE host. Refer KB https://support.emc.com/kb/74113 

  • emcmagic

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    Posted December 7th, 2013 09:00

    I got the following. What did that indicate?

    # ./stordaemon action storapid -cmd show -gk_pdevs -sid 1234

    storapid                      [ Operation not supported by daemon ]

    # ./stordaemon action storapid -cmd show -gk_stats -sid 1234

    storapid                      [ Operation not supported by daemon ]

  • dynamox

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    Posted December 7th, 2013 13:00

    don't worry about deamons ..if syminq does not show any symmetrix device you can't manage the array. You need to validate your zoning first, make sure you are at least zoned to an FA that has VCM device on it. Once that is done you will be able to create or provision at least 4 dedicated gatekeepers.

  • emcmagic

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    Posted December 8th, 2013 18:00

    Would you please let me know what command to list FA ports that has VMC device on it? and also list where gatekeepers located in the frame?

  • dynamox

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    Posted December 8th, 2013 18:00

    symdev list -sid 123 | grep -i vcm

    or on windows

    symdev list -sid 123 | findstr /I vcm

    then run symdev show -sid 123 #VCM

    and look for what FA it's mapped to. Now obviuosly you need to run these commands from a host that has connectivity to DMX4. Typically VCM is mapped to all FAs in the box unless somenone specificially unmapped them.

    Gateways are regular (2-way mirror) devices that are 3 cylinder in size, you can create them yourself.

    symconfigure -sid 123 -cmd "create dev count=1,size=3,emulation=FBA,config=2-Way-Mir,disk_group=0" commit

  • emcmagic

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    Posted December 9th, 2013 08:00

    Hi there,

    It seems nothing is easy here. I got nothing as the result of running the following command, although I can see lots of disks. this is a VMAX-1. What could I do next? Thanks!

    symdev list -sid 123 | grep -i vcm

    on the other Window server attaching to a DMX, I got the following:

    >symdev list -sid 789 |  findstr /I vcm

    The gatekeeper device (while using the Base Daemon) has an error (Please see the Log file)