UNSOLVED

TomTom78

updated

25 days ago

T

TomTom78

1 Rookie

13 Posts

26 Points

2

297

July 28th, 2026 10:14

linux.dell.com down

Dear Dell Support

linux.dell.com is down
Just the apache 2 test page is visible.



Is this problem knowing?

BR
Tom

  • BenArgyle

    2 Intern

    59 Posts

    24 Points

    1

    0

    Posted July 29th, 2026 09:38

    I'm getting either

     dnf[2340557]:  - Curl error (35): SSL connect error for https://linux.dell.com/repo/hardware/dsu/os_independent/repodata/repomd.xml [error:1408F10B:SSL routines:ssl3_get_record:wrong version number]
    OR
     dnf[3759847]:  - Curl error (35): SSL connect error for https://linux.dell.com/repo/hardware/dsu/os_independent/repodata/repomd.xml [error:0A0000C6:SSL routines::packet length too long]
  • seeker_conductor

    1 Rookie

    6 Posts

    14 Points

    1

    1

    Posted July 30th, 2026 07:26

    It's down again. And this is embarrasing to have this thing going down every couple months without any proactive response for a company like Dell. Firmware updates are blocked.

  • Yovcho Yovchev

    1 Rookie

    21 Posts

    22 Points

    0

    0

    Posted July 30th, 2026 08:29

    +1 is still down 

     

    [root@localhost ~]# dnf list updates
    dell-system-update_independent                                                                                                                                                                              0.0  B/s |   0  B     00:00     
    Errors during downloading metadata for repository 'dell-system-update_independent':
     - Curl error (7): Couldn't connect to server for https://linux.dell.com/repo/hardware/dsu/os_independent/repodata/repomd.xml [Failed to connect to linux.dell.com port 443: Connection refused]
    Error: Failed to download metadata for repo 'dell-system-update_independent': Cannot download repomd.xml: Cannot download repodata/repomd.xml: All mirrors were tried

     

  • John Q Inverter

    1 Rookie

    2 Posts

    8 Points

    0

    0

    Posted July 30th, 2026 12:48

    Indeed, completely down, second day going now. Dell, please fix.

  • DELL-Daniel V

    Community Manager

    680 Posts

    3868 Points

    0

    0

    Posted July 30th, 2026 14:23

    Hi All, 

    Could you try to clear your browser cache and cookies to see if that helps with getting the page to load? We have been able to load the page so far. 

    DELL-Daniel V
    #IWork4Dell
    Digital Support Forum Liaison

    New to Community? Check our FAQ!

  • Yovcho Yovchev

    1 Rookie

    21 Posts

    22 Points

    0

    1

    Posted July 30th, 2026 16:00

    @DELL-Daniel V​ This is server side issue, not browser. Its not working for curl also.

  • JonesJosh

    1 Rookie

    2 Posts

    8 Points

    0

    2

    Posted July 30th, 2026 17:55

    Talked with my CSM this morning. They could also access the page on their internal/dell network but asked me to call in and report it. I tested with multiple systems at two different sights ~100 miles away as well as another system with a different ISP. All failed to load the page or access the repo with yum/dnf. Got on a call with a Dell support engineer and he confirmed on a outside network he was also not able to connect to the repo. He was going to try to trackdown who/what team manages the repo and let them know.

  • JonesJosh

    1 Rookie

    2 Posts

    8 Points

    0

    0

    Posted July 30th, 2026 21:22

    I just heard back from the Dell Support Engineer from earlier. Repo appears back up.

  • TomTom78

    1 Rookie

    13 Posts

    26 Points

    0

    1

    Posted July 31st, 2026 05:58

    Yes
    linux.dell.com is back online.


    @DELL Please work on improving the stability of this service. It's frustrating that this repository keeps going down. Additionally, please ensure Dell Support has a direct path to escalate these outages to the responsible team when reported.

  • TomTom78

    1 Rookie

    13 Posts

    26 Points

    1

    0

    Posted July 31st, 2026 06:09

    @JonesJosh​ 

    You’ve reached the right person. The support ticket I submitted on July 28 was escalated to Dell IT, but it seems to have been overlooked.

    Thank you very much for your help!