UNSOLVED
J
James2000k
2 Posts
0
20730
March 17th, 2015 02:00
RAID Status -Failed state
Hello Everyone
Does anyone know if these errors can be fixed with a utility that runs on the server and if so how do you launch it or can you run it from webpage.
These are some of the errors I am getting on some of the servers I support:
Server 1
Issue: At 2015-03-14 04:33:10 the RAID Status (Dell) - PERC 6/i Adapter service transitioned from a Warning state to a Failed state.
Here are the details of the RAID Status (Dell) - PERC 6/i Adapter service:
Controller State: 1
Controller State Description: Degraded
Firmware Version: 6.2.0-0013
Battery State: 2
Battery State Description: Degraded
----
Server 2
Issue: At 2015-03-05 10:18:59 the RAID Status (VMware) - Controller 0 (SAS6IR) service transitioned from a Stale state to a Failed state.
Here are the details of the RAID Status (VMware) - Controller 0 (SAS6IR) service:
State: 2
State Description: RAID 1 Logical Volume 0 on controller 0, Drives(0e0,1e0) - DEGRADED: Degraded
Enabled State: 0
Enabled State Description: Enabled
-----------
Server 3
Issue: At 2015-01-31 10:30:04 the RAID Status (Dell) - SAS 6/iR Adapter service transitioned from a Misconfigured state to a Failed state.
Here are the details of the RAID Status (Dell) - SAS 6/iR Adapter service:
Any information on how I would troubleshoot these issues remotely or will it have to be done on site
Appreciate any suggestions
James2000k
2 Posts
1392
0
Posted March 18th, 2015 22:00
Ok thanks a lot Chris
I will have to check the models but i was reading somewhere that you can address Raid alerts with Dell Server Manager? Is that the case and is this manager on all the Dell servers? If so how do you get to it and can it be launched from a command line
DELL-Chris H
7 Practitioner
•
9682 Posts
•
48046 Points
1392
0
Posted March 17th, 2015 07:00
James2000k,
The first thing I would do is update the server to current. The controller itself is a couple updates back as well. When the server , especially the controller gets too far out of date, you can see an increase in errors. So I would suggest updating to stabilize everything and then see if the error stops. If you let me know the server model I can get you the links you will need to update.
Let me know.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!