MSBLANK homepage/toolbar/random internet pages problem
Hi,
I am currently having a huge problem with my internet amoung other things. About 4 days ago, my computer started freezing up on startup. So, I deleted D; on my hardrive, and reinstalled windows. Now, my homepage keeps changing to system32/msblank. When I try and go to a "ligit" page in explorer, it sends me to a random page at least twice before I get to the actual page I was trying for. Is there anyone who can help me please? I am a college student and have left my virus scan CD at home, does anyone know a good one, I can download for free? I will post my Hijack this log below. thanks for your help.
Oh, and also, I will post my Slient Runners log as well, below the Hijack this log, if that helps. Please Help me, I need my computer for school.
Hijack This file:
Logfile of HijackThis v1.99.1
Scan saved at 9:55:35 AM, on 9/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
"Silent Runners.vbs", revision 40.1,
http://www.silentrunners.org/ Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
Group Policies [Description]:
-----------------------------
HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\
HIJACK WARNING! "NoBandCustomize"=dword:00000001
[disables toolbar status changes in Internet Explorer|View|Toolbars]
Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
HKCU\Control Panel\Desktop\
"Wallpaper" = "D:\Documents and Settings\Owner\Application Data\Microsoft\Internet Explorer\Internet Explorer Wallpaper.bmp"
----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 22 seconds, including 7 seconds for message boxes)
Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.
Download
LSPFix and unzip to your desktop, then run it. Now, we need to:
1. check(tick) "
I know what i'm doing".
2. click on (highlight) each occurance of the following, one at a time:
mdnsnsp.dll
3. then click "
>>", moving each one, individually, to the 'Remove' pane.
4.
(double-check, and make sure that only the above files are in the 'Remove'pane.) 5. click "
Finish >>"
Next, Open a
command prompt by:
1. Clicking "
Start", then "
Run...".
2. Enter "
cmd" (
without the quotes).
3. Enter "
services.msc" (
without the quotes).
Now, locate and '
stop' the following services, if present:
Bonjour Service - Apple Computer, Inc. ... (
D:\Program Files\Bonjour\mDNSResponder.exe)
Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services.
Run
HiJackThis then:
1. Click "
Config..."
2. Click "
Misc Tools"
3. Click "
Open Process manager"
Next, while holding down the
CTRL key, locate (
if present) and click on (
highlight) each of the following:
Now double-check and make sure that only those item(s) above are highlighted, then click "
Kill process". Now, click "
Refresh", check again, and repeat this step if any remain.
Run
HiJackThis and click "
Scan", then check(tick) the following, if present:
O17 - HKLM\System\CCS\Services\Tcpip\..\{1335DF2C-F89A-4793-AB5F-553C9DD3DDDE}: NameServer = 69.50.161.130,85.255.112.13 O17 - HKLM\System\CCS\Services\Tcpip\..\{428632DE-370F-469F-A23C-08435B5C4541}: NameServer = 69.50.161.130,85.255.112.13 O17 - HKLM\System\CS1\Services\Tcpip\..\{1335DF2C-F89A-4793-AB5F-553C9DD3DDDE}: NameServer = 69.50.161.130,85.255.112.13 ...(
Verify that these ip addresses are for your isp's DNS Servers, if so, don't 'fix' these.)
O23 - Service: Bonjour Service - Apple Computer, Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
Now, with all windows closed except
HiJackThis, click "
Fix checked".
Locate and
delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're '
in use', try deleting them from "
Safe Mode".
Reboot and post back a new log, and let me know how everything goes.
Steve
-
ok, wow! I think it worked. Thanks so much Steve. Here is my log file to look over, in case I missed anything, thanks again for youe help. - James
oh, and I keep seeing that my firewall is blocking a .svchost file? should I allow that to get through the firewall, or not? It is just more annoying than anything with the firewall popups and all, saying that it has blocked it.
Thanks again for all your help.
Hijack This (Logfile):
Logfile of HijackThis v1.99.1
Scan saved at 5:20:01 PM, on 9/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Except you need to put the HJT folder on your C:/ drive. Put it in the folder C:/HJT before cleaning up the system.
Don't allow that out, I don't ....suffer no problems from that.
Let's clean you up and send you off...:)
This is my normal post for when you are clean - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Download and run CleanUp and clean up all the junk we have left.
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
This is my normal post for when you are clear - which you now are - or seem to be. Please advise of any problems you still have :-
Here are some last minute instructions.
Download and run CleanUp and clean up all the junk we have left.
Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.
Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialise and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Use an Anti Virus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some on line & their stand-alone anti virus programs:
Update your Anti Virus Software - It is imperitive that you update your Anti virus software at least once a week (Even more if you wish). If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out.
Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For an article on Firewalls and a listing of some available ones see the link below:
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here: Instructions for - Spybot S & D and Ad-aware
Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with the program on a regular basis just as you would an anti virus software in conjunction with Spybot. A tutorial on installing & using this product can be found here:
Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. A article on anti-malware products with links for this program and others can be found here:
Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.
zbestwun2001
4 Apprentice
•
8831 Posts
653
0
Posted September 14th, 2005 19:00
Be sure to look this solution over before you begin. There are a some item(s) i'm not familar with. If you recognze any, then just omit them from this fix.
Download LSPFix and unzip to your desktop, then run it. Now, we need to:
1. check(tick) " I know what i'm doing".
2. click on (highlight) each occurance of the following, one at a time:
mdnsnsp.dll
3. then click " >>", moving each one, individually, to the 'Remove' pane.
4. (double-check, and make sure that only the above files are in the 'Remove'pane.)
5. click " Finish >>"
Next, Open a command prompt by:
1. Clicking " Start", then " Run...".
2. Enter " cmd" ( without the quotes).
3. Enter " services.msc" ( without the quotes).
Now, locate and ' stop' the following services, if present:
Bonjour Service - Apple Computer, Inc. ... ( D:\Program Files\Bonjour\mDNSResponder.exe)
Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services.
Run HiJackThis then:
1. Click " Config..."
2. Click " Misc Tools"
3. Click " Open Process manager"
Next, while holding down the CTRL key, locate ( if present) and click on ( highlight) each of the following:
D:\WINDOWS\system32\popcorn72.exe
D:\Program Files\Bonjour\mDNSResponder.exe
Now double-check and make sure that only those item(s) above are highlighted, then click " Kill process". Now, click " Refresh", check again, and repeat this step if any remain.
Run HiJackThis and click " Scan", then check(tick) the following, if present:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = D:\WINDOWS\system32\msblank.html
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
O4 - HKLM\..\Run: [ControlPanel] D:\WINDOWS\system32\popcorn72.exe rundll.dll,LoadMouseProfile
O17 - HKLM\System\CCS\Services\Tcpip\..\{1335DF2C-F89A-4793-AB5F-553C9DD3DDDE}: NameServer = 69.50.161.130,85.255.112.13
O17 - HKLM\System\CCS\Services\Tcpip\..\{428632DE-370F-469F-A23C-08435B5C4541}: NameServer = 69.50.161.130,85.255.112.13
O17 - HKLM\System\CS1\Services\Tcpip\..\{1335DF2C-F89A-4793-AB5F-553C9DD3DDDE}: NameServer = 69.50.161.130,85.255.112.13
...( Verify that these ip addresses are for your isp's DNS Servers, if so, don't 'fix' these.)
O23 - Service: Bonjour Service - Apple Computer, Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
Now, with all windows closed except HiJackThis, click " Fix checked".
Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:
folders...
D:\Program Files\Bonjour
files...
D:\WINDOWS\system32\popcorn72.exe
D:\WINDOWS\system32\popcorn72.exe rundll.dll
Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're ' in use', try deleting them from " Safe Mode".
Reboot and post back a new log, and let me know how everything goes.
Steve
-