UNSOLVED

G_RAJ

updated

4 years ago

G

G_RAJ

1 Rookie

1 Message

0

526

February 15th, 2023 02:00

Bluetooth suddenly disappeared

hi the bluetooth suddenly stopped working and has disappeared from the computer - have tried finding the drivers - and restoring my pc - but nothing works - pl help 

  • Jesse L (retired)

    10 Wizard

    17898 Posts

    69016 Points

    387

    0

    Posted February 15th, 2023 08:00

     G_RAJ,

    To receive assistance from Dell support, they need to verify the warranty status and ownership. Click the "Get help now" icon on the
    right to start a live chat session. Provide to them the private Service Tag and all of your troubleshooting.

     

    Jesse L (retired)

  • LSUFAN51

    6 Operator

    6519 Posts

    26687 Points

    382

    0

    Posted February 15th, 2023 15:00

    After restoring the computer, you downloaded / installed latest bluetooth, network, chipset drivers and other necessary drivers in the correct order from your Dell Product Support page? 

    How to Install Dell Drivers in the Correct Order | Dell US

    How about the latest windows updates?

    Get the latest Windows update - Microsoft Support