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yazh333

updated

5 years ago

Y

yazh333

3 Posts

0

420

August 20th, 2021 06:00

Vostro Warranty

I own a Vostro bought nearly a year ago and it has given me only trouble since I got it. since I couldn't get it replaced, I have changed certain parts which were not working numerous times using warranty. I have been trying to renew my warranty for more than a month now because being a student I can't afford to replace a major part if it fails again. However I get no proper response from the support team other than links to a form which I have filled so many times already. I am highly disappointed that there is no proper system for renewing the warranty online in India before it expires. Even if I message the "Dell cares: in a private message, I am not being offered the right solution but only more links and toll free numbers which don't respond. 

  • Jon61

    2 Intern

    300 Posts

    375

    0

    Posted September 5th, 2021 11:00


    @yazh333 wrote:

    I own a Vostro bought nearly a year ago and it has given me only trouble since I got it. since I couldn't get it replaced, I have changed certain parts which were not working numerous times using warranty. I have been trying to renew my warranty for more than a month now because being a student I can't afford to replace a major part if it fails again. However I get no proper response from the support team other than links to a form which I have filled so many times already. I am highly disappointed that there is no proper system for renewing the warranty online in India before it expires. Even if I message the "Dell cares: in a private message, I am not being offered the right solution but only more links and toll free numbers which don't respond. 


    Hello,

    What do you expect from support they are a waste you can read other post from customers. Try writing a letter to the corporate office and complain.