Hi Jeff,

How did you initially configure the Outlook profile for the users, did you do this manually and then have the Quest User Profiles backup these registry keys on logoff?

Are you capturing other registry keys on logoff, can you see these settings being re-applied on user logon?

Have you verified that the User Profiles are storing the information for the user, by checking that the folder on the storage server is being updated when the user logs off?

Are the desktops persistent or not? is the user using roaming profiles or do they have their AppData folder re-directed to their network share?

Basically outlook writes to the users AppData folder and not just the registry.

"never I launch Outlook, it goes through it's initial setup first and I have to create a new profile." > that is what we see if the user doesn't have a consistent AppData folder.

Dan

Depends how good your user data servers are too

One should be cautious about redirecting the entire AppData folder, unless there are only a few known applications in use.  Applications that require lots of file updates can kill performance if folder redirection is involved for the files being updated in realtime.  When I say kill performance, I mean it can be 10x slower.  This typically gets identified in production when the problems start to happen under stress, not in a pilot when only a few users are accessing the system.

Might want to read Shawn's top 10 list of reasons to hate redirecting AppData.:

http://appvirtguru.com/viewtopic.php?p=7387&sid=de9ec8d80003a42d6a258e4771650975

Good link. Though we have over 1000 weird and wonderful apps and have never really seen any issues with redirecting AppData.

Shared cache and other new features with App-V 4.6 also get around a lot of the problems if your using App-V.

But cautious you must be!

If you redirect Appdata using UNC paths then Adobe Reader 9.3 doesn't work at all.

Hit that more then a few times now.

Found there are also several folders that need to be captured as well:

AppData\Roaming\Microsoft\UProof

AppData\Roaming\Microsoft\Proof

AppData\Roaming\Microsoft\office

AppData\Roaming\Microsoft\Outlook  (be careful not to allow roaming profiles)

AppData\Roaming\Microsoft\Signatures

AppData\Local\Microsoft\Outlook (again, do not use roaming profiles)