Ringfinger,

Boot the system and press F8. Choose the option that reads "Repair Your Computer" and follow the prompts to restore. If you have any information you need before restoring you will need to back it up. Perfoming the restore will delete any information you have put on the system.

Thank you, I appreciate that.  Do I need any user name or passwords to perform this function?  That is one of my concerns.

Thank you, I appreciate that.  Do I need any user name or passwords to perform this function?  That is one of my concerns.

There is a dell support journal HERE that will help you get your computer back to factory state. If you haven't setup a password, then you won't have to use one, there is a drop down menu where you have to select a name of your system, Ie ringfinder.pc, or what ever name you gave yourself when you first used the system.

I have not tried yet but want to make sure when I do it will go flawless.  Thanks!

Can you answer that?

Hello Jesse L.

For computers with original additional pre-installed software (Microsoft Office), is this one reinstalled automatically?

 If it is not reinstalled automatically, how is it possible to reinstall?: I did not receive with the computer any support (CD, DVD ...) with MS-Office.

 Thank you for the help

Please run Belarc Advisor before attempting the reinstall and save/print the output to pdf (for future reference) onto an external hard drive. This will tell you your product key for Microsoft Office and the version. You should of had this same key on a card provided with your system.

Note the Windows Product Key will be different to the one on your COA (at the base of your PC). Copy down the key on your COA somewhere (just in case).

Microsoft Office may be redownloaded from here (pick the correct version). Microsoft Windows 7 may also be downloaded in the same place. 

Once you have this information you a few options with the re-install:

• You may use the Dell Factory Restore (which I personally dislike).
• You may reinstall by following my A Clean Install of Windows Vista/7 wiki (which I have always found to yield better performance).

Hi natakuc4,

Your message has been very useful to find the looked software.

Concretely I am looking for the versions in Spanish (Spain), which is in this web for MS Officce 2007, but I have not seen the one for Windows Vista (concretely, my version is Ultimate)

Thank you very much

Hi GM_Spain

Since you are using the Ultimate version of Vista. I think installing the English version should be fine. Once this is then installed, you may obtain the Spanish Language Pack via Windows Update and switch to Spanish. I have never tried this as I don't speak another language besides English.

I have not found any download locations for Windows Vista (with Service Pack 1) from Digital River in Spanish however I can't read Spanish websites and there may well be a download link for it on Spanish websites. I have found one for Windows 7 however.

Office 2007 (Spanish) can be found here:

Home and Student - X16-69430

Standard - X16-69699

Small Business - X16-69630

Professional - X1669549

Visio - X12-30358

If you find them let me know and I will add them to the wiki.