Help

Start a discussion
UNSOLVED

judyjr

updated

21 years ago

J

judyjr

17 Posts

0

6532

July 22nd, 2005 00:00

Defrag problems

I have a Dimension XPS T450. It's REALLY slow lately. I updated my Norton antivirus program and did a  scan, did a disk cleanup and system scan. When I try to do a defrag, it never gets beyond 3% in the "Checking disk for errors" stage, even though I've closed all programs except Explorer and Systray.
 
 Also, since I installed SBCYahoo DSL, I can't shut my computer down properly. I have to hit the button on the CPU!   It just won't shut down!  Any ideas?  I was told by SBC to uninstall, reinstall, etc. Nothing helps....
 
Thanks for any advice!   
  • F

    -Friendlyname-

    2 Intern

    •

    858 Posts

    253

    0

    Posted July 22nd, 2005 15:00

    judyjr,

    1.  Try to defrag in safe mode.

    2.  You may find the shutdown problem answer here:  http://support.microsoft.com/default.aspx?scid=kb;en-us;308029

    Good luck,

    Jane

  • J

    judyjr

    17 Posts

    253

    0

    Posted July 22nd, 2005 19:00

    Hi Jane
    Eek! I just realized that I posted my message on the XP forum, but the computer that I'm having problems with is running Windows 98. Sorry!
     
    Anyway, running the defrag in safe mode worked, although I got the lovely  "Illegal operation" message immediately upon its completion, and also several other ones when I tried to shut it down in safe mode).
     
    I had to uninstall/reinstall Norton Antivirus a few days ago, but there was one file that wouldn't take....maybe that's adding to my problems.
     
    Thanks so much for your time-  at least I got the defrag done!  Yay!
    Judy
     
  • MG

    Mary G

    6 Operator

    •

    20095 Posts

    253

    0

    Posted July 22nd, 2005 20:00

    You should do a Scandisk to check for disk errors like lost files, damaged sectors now & before defragging. Might take care of that error message.
  • B

    betweensunandmo

    20 Posts

    253

    0

    Posted July 22nd, 2005 22:00

    maybe you could try doing a system restore back to a point a few weeks back (before any of these problems started)?
  • J

    judyjr

    17 Posts

    253

    0

    Posted July 23rd, 2005 01:00

    Hi Mary,

    I just did a Scandisk- thorough- it took hours. Then, when it was done, I got the same old "Illegal operation" message.   Aaarrgghhh

    But thanks for your input-  any other suggestions?

    Judy

     
  • B

    betweensunandmo

    20 Posts

    253

    0

    Posted July 23rd, 2005 01:00

    ah, forgot about that. you could try reinstalling the operating system, although that should be something you do when NOTHING else works. my mom has an old compaq with windows 98, and it come with a quickrestore disc..did you get one of those?
  • J

    judyjr

    17 Posts

    253

    0

    Posted July 23rd, 2005 01:00

    I posted this in the wrong forum- I don't have XP on that computer, so I don't have the restore option. But thanks for your input!   Judy
  • F

    -Friendlyname-

    2 Intern

    •

    858 Posts

    253

    0

    Posted July 23rd, 2005 17:00

    judy,

    Try posting on this forum

    http://forums.us.dell.com/supportforums/board?board.id=sw_win98

    Good luck,

    Jane

    Message Edited by -Friendlyname- on 07-23-2005 02:03 PM

  • J

    judyjr

    17 Posts

    253

    0

    Posted July 23rd, 2005 17:00

    Thanks to everyone who responded to my post. With your help, I finally got that old computer to behave. (For now, anyway!  LOL )

    Judy

Dell Support Resources

Latest Solutions

View More