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johnno5867

updated

20 years ago

0

12131

January 26th, 2007 12:00

Dimension 9200 - screen saver won't function

dell dimension 9200 brand new out of box.
intel 6300 version running xp media edition.
only upgrade - 20" ultrasharp monitor w/s
 
can anyone advise on this ??..... Screen saver or auto monitor shut off will not work even when adjusting time settings.  have not loaded any 3rd party software at all. the only thing I have done is run windows update.
 
same thing happened on previous 9200 which had to go back due to multiple issues, this being one of them.  Too much of a coincidence ?? hopefully something very simple.
 
can anyone post any suggestions ?  very grateful for assistance.  thanks !!
 
John
  • sriramb13

    44 Posts

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    Posted January 26th, 2007 19:00

    Hi John,
     
    I`m assuming you`ve checked everythings as it should be under the display properties/screensaver tab.
    Quote from here - http://www.kellys-korner-xp.com/xp_s.htm#ss

    "If so,to check your settings : Go to Start/Run/Regedit
    HKEY_CURRENT_USER\Control Panel\Desktop. Scrnsave.exe = C:\Windows\System32\logon.scr
    Verify your Time while there as well and choose accordingly: ScreenSaveTimeOut = (set your preference)

    Also make sure none of the screensavers are wrapped in double quotes as in: ""c:\windows\system32\screensavername.scr""
    And try adding: ss in front of the screensaver name.

    Screen Saver Disable and Screen Saver Enable (Line 51)
    http://www.kellys-korner-xp.com/xp_tweaks.htm

    Other known issues include Wireless mice and Power DVD software.
     
    Regards,
    Sriram.
  • 241

    0

    Posted January 26th, 2007 20:00

    Hi, thanks for that. i will try it,  however, this adds up to the fact Dell have sold me a pc that doesn't work properly to put it bluntly. after all, having had this and other issues with the previous machine, it was one of the first things i checked.  i had changed nothing from the original state of the pc.
     
    i'll give your suggestions a try, but I'm not holding my breath.  I mean, put it another way, you buy a brand new car, drive it out of the showroom, then find the air con doesn't work before you've even got home. would you be expected to have to look under the bonnet yourself ? of course not.
     
    i've had this machine 3 days.  Dell, are you reading !! ??
  • dcgtls

    2 Intern

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    940 Posts

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    Posted January 27th, 2007 02:00

    Do you have a Microsoft Wireless Mouse?
    If you do that is the problem. Microsoft knows about it but has no fix. You can disable ehtray.exe and the screen saver will work.
    Here is the link to the Microsoft article on the problem and the work around.
  • 241

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    Posted January 27th, 2007 12:00

    I do have a microsoft wireless mouse, and yep, i changed the mouse and hey presto ! I would never guessed that fix in a 1000 years.  thank you very much for that.
     
    yours, truly happy
     
    john
  • TAVWW

    1 Message

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    Posted March 9th, 2007 04:00

    I have this same problem only I am running Vista Home Basic, I tried doing what is in the previous posts but I don't have a "etray". I do have a Microsoft wireless mouse and keyboard, and my new Dimension 9200 does have a DVD drive. Any ideas? I read the Microsoft bulletin but that doesn't help either.
     
    TIA,
    Trey
  • 241

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    Posted March 9th, 2007 05:00

    Hi there, the first thing to do is swop the mouse for anything other than Microsoft optical. perhaps you got the standard wired dell mouse with your dimension ?
     
    Hopefully this will solve your problem.  no need to worry about any programming.
     
    i do hope this works for you as i know how annoying this can be.
     
    all the best
    John