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NaTdIa

updated

22 years ago

N

NaTdIa

8 Posts

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2132

January 14th, 2005 00:00

erasing and reinstalling windows xp

I have a virus on my computer which uses windows xp. I have talked to some people and they suggest erasing everything and reinstalling. I did this a couple of days ago but when I connected to the internet at school I got more viruses which have made my computer not  work and even worse. I am not wasting another hour and a half on the phone with dell.
Can anyone give me a websites with very clear and easy directions to do it myself???
  • volcano11

    2 Intern

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    27973 Posts

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    Posted January 14th, 2005 00:00

  • Mr Rich

    136 Posts

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    Posted January 14th, 2005 04:00

    After you install your operating system you should.
    1. Install Drivers from Dells Drivers CD.
    2. Install your antivirus software
    3. Update your antivirus software
    3. Go to Start-All Programs- Windows Update
    4. If SP-2 is listed, download and install> If your on dialup you might want order the CD as it is a very long download (About 5 days to receive)
    5. Same site- download and install all critical updates
     
    You shouldn't have any problems after that
     

     
  • NaTdIa

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    Posted January 14th, 2005 14:00

    thanks for your list. But I was wondering if you could give me some step by step instructions to install the drivers and also applications. Thank you

     

  • kweigel

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    Posted January 14th, 2005 15:00

    Or you could do it the easy way. System Restore to a point before you got the virus. It worked several times for me. Takes about 5 minutes.
  • Denny Denham

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    18798 Posts

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    Posted January 14th, 2005 16:00

    NaTdla,

    The reference provided in the link by volcano11 includes directions for going to the Reinstall Guide link under Product Support above this forum for specific instructions for installing system drivers.