I received a Stop (blue screen) message on a computer here in the office today and am unable to boot into safe mode - has anyone had this problem before?
Oh yeah, we get them all the time, but what we really need to help you out is the BSOD (the stop) code, including any program(s), modules or dll(s) it reports. We need this to research your specific problem.
My computer is experiencing the same thing, before it gets to the log in screen a blue one appears with an error message. Without my computer my life has lost all direction, I only leave the house to go to school, and when I'm at school all I do is stare at one spot on the wall. I've lost all motivation to do anything for myself or others. ROAR, CANT USE JOKERMAN FONT!
winsrv.dll is a windows process,
winsrv.exe is associated with spyware. Was any '
spyware' busting programs run prior to this error, or did happen after installing SP2 (doing a windows update)?
First, let's see if this
link from Microsoft will help.
A problem has been detected and windows has shut down to prevent damage to your computer.
Process1_Initialization_Failed
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask hardware of software manufacturer for any windows update you might need.
If problems continue, disable or remove newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. (It then goes on telling me to restart in safe mode).
A problem has been detected and windows has shut down to prevent damage to your computer.
Process1_Initialization_Failed
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask hardware of software manufacturer for any windows update you might need.
If problems continue, disable or remove newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. (It then goes on telling me to restart in safe mode).
Sorry, I was about to post back, but got sidetracked just for a second.
Based on some quick research, this could either be a hardware or software related issue. If we can bootup directly from the cd-rom, without a hitch, then the problem more than likely isn't hardware related.
One article suggested to a "repair" installation of windows. But first, we need to see if the cd-rom will boot properly.
Thanks for your response. I'll try booting from CD and then removing SP2.
Here's another question for you. I have cable internet and am constantly plagued with spyware, popups, and so on. I periodically use spybot to remove spyware, and that helps, but my Norton Antivirus software doesn't seem to be able to eliminate threats it finds. I am considering a hardware firewall.
What setup would you recommend for the best defense?
sgtcasey
383 Posts
2271
0
Posted October 19th, 2004 19:00
traceybassett,
What error message are you getting?
Dave