I am emailing on behalf of my sister. She has a Dimension 8400 with Windows xp SP 2. Well, she did have! She booted up as normal this morning and she got this message "Missing Windows\System32\Config\System" saying it is corrupt etc. I have tried booting off the CD ROM but it keeps saying no hard disk found. It also says in the BIOS "Not Present" next to the Hard Drive bit. Does anyone have any ideas whats going on? Has the Hard Drive packed in altogether? I hope not!
Cheers guys
TK1
Also it doesnt have any options for anything, just says press R to repair at setup!
You must not be booting from the cd drive if it says no hard disk. At the very beginning of boot, you'll see 2 function key instructions. Press the one--F12(I think?)- for Boot Menu. Then you can choose to boot from the cd drive. Here's the article to help correct her problem:
The reason you are getting this message is because the 8400's have a Serial ATA hard drive and this is the default message.
YOu need to go into the bios and change a setting to boot from the cd
what you need to do is
get into the bios f2 at startup
"Change the SATA Operation setting in the BIOS from RAID Autodetect / AHCI, the factory default setting, to RAID Autodetect / ATA."
im quoting a dell article that im having trouble linking right now but it is on support.dell.com
now you will be able to boot from the cd
your options at this point depend if you have data that you would like to back up on the system.
IF you do follow this
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545
this will explain how you can "fix" the regisrty to get back into the machine
IF no data format reinstall now that you can boot from the cd
hope this helps
p.s. 8400's are pretty new so if your bought yours after 7-15-2004 you should have a ghost image to restore it to factory settings losing all data instead of trying option 2 this is alot quicker
I have tried what you said regards to going into BIOS and changing the Autodetect thing. It worked up until the stage where I pressed F8 to continue installing Windows. It came up with the message "Bad Pool Caller" or something like that!
Mary G
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Posted April 10th, 2005 21:00
You must not be booting from the cd drive if it says no hard disk. At the very beginning of boot, you'll see 2 function key instructions. Press the one--F12(I think?)- for Boot Menu. Then you can choose to boot from the cd drive. Here's the article to help correct her problem:
http://www.kellys-korner-xp.com/xp_sys32.htm