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Telephonics
74 Posts
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March 27th, 2003 10:00
Power DVD Program
When I downloaded ann upgrade I received the following error message
"An error has occured
Either your powerdvd version is outdated or your system dsoes not have a previous version of PowerDVD installed. Patch installation will abort."
I do have Power DVD 4.0 installed-and it does work. This version is the latest.
Suggestions appreciated.
Telephonics
74 Posts
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Posted March 27th, 2003 22:00
In spite of the error message I can play DVDs without problems. But I would still like to install this upgrade.http://www.gocyberlink.com/english/cs/support/faq.jsp?ID=1235
Message Edited by Jstphish on 03-28-2003 04:22 PM
Telephonics
74 Posts
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Posted March 29th, 2003 11:00
Tried to follow your suggestion. Opened Power DVD program. Right clicked on open area of screen. Saw and clicked on configuration. When this window came up I did not find a tab "Video" ????Telephonics
74 Posts
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Posted March 30th, 2003 10:00
Under the general tab I found hardware accelerator. I unchecked and then tried to download and install the oatch. Got the same error message.Telephonics
74 Posts
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Posted March 31st, 2003 17:00
I give up. My DVD seems to operate just fine without this patch. You are probably correct in the statement you posted. Thanks
@Telephonics wrote:
Under the general tab I found hardware accelerator. I unchecked and then tried to download and install the oatch. Got the same error message.
That's because the link provided was completely wrong. You are getting an error when you install the patch; the link tells you to install the patch in order to resolve a different error. I have no idea why anyone would offer that link as a resolution to this problem.I'm also unable to install this patch; I wonder if it has to do with OEM vs. retail versions?
PatrickBateman
27 Posts
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Posted April 17th, 2003 16:00
Don't know if you guys care anymore. I just went through the same thing and there is a difference between the version 4.0.13 that ships with Dell and version 4 from Cyberlink. You need to pay $29.95 to upgrade from the OEM version to the "true" version 4 of PowerDVD. You can find it on there website.
Telephonics
74 Posts
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Posted April 17th, 2003 18:00
Don't need the update for my use of the program. But appreciate your post-at least I have some understanding of the [problem I ran ointo.
Jstphish
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Posted March 27th, 2003 21:00