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WMLARRY

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19 years ago

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WMLARRY

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August 28th, 2007 21:00

Print Screen Problem

I know how to use print screen, and have used it for years. I bought a used Dell Inspiron 2650 with XP on it from my neice. It had a lot of garbage on it and only 256 MB memory. I cleaned it up and added another 256 megs of memory. Have never been able to get Print screen key to work, and it had a lot of info on it from the owner prior to my neice that I could not remove, so I did a clean install of XP Pro. That took care of the previous owner problem, but still unable to get print screen to work. Clipboard shows to be installed. I must have a bad print screen key on keyboard, or something unchecked. I have gone into add/remove windows components, and don't find it there.
How would I determine where the problem is, as I use print screen frequently?
Thanks in advance,
Larry
  • beneteau

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    Posted August 28th, 2007 21:00

    Don't know if this will help; but, did a Google search and found this.
  • mombodog

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    Posted August 28th, 2007 21:00

    Does clipboard work for other things?  If you don't get if figured out,
     
     
     
  • WMLARRY

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    Posted August 28th, 2007 23:00

    I am a little bit hesitant to try the sys 32 hotfix, as I am not having problem with windows shutting down.
    I looked at all the program downloads suggested by mombodog , and even downloaded and installed one of them. I didn't like it I guess, 'cause us old folks are set in our ways.
     
    I am able to copy and paste into Photo Shop 7, Corel Photo Shop, and Paint, so I assume that clipboard is working.
    Normally, when I hit print screen and then open a graphics program, I click on the icon of a briefcase to paste. This icon is grayed-out after hitting print screen, but is active after hitting copy..
     
     
  • mombodog

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    Posted August 29th, 2007 00:00

    The shutdown issue is if you repeatedly hit the print screen key.
     
    A bad key would not let it install in the first place.
  • WMLARRY

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    Posted August 29th, 2007 00:00

    That's the same hotfix article supplied earlier, and I'm not having the windows shut-down problem.
     
    Since I had the problem prior to and after clean install of XP Pro, I think it must be a bad key.
     
    Thanks for the replies.
     
    Larry
  • mombodog

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    Posted August 29th, 2007 00:00

    If the hotfix does not fix the issue, it can be removed via add/remove programs list.
     


    Message Edited by mombodog on 08-28-2007 08:13 PM
  • jmwills

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    Posted August 29th, 2007 05:00

    CTRL + print Screen captures the entire display whereas ALT + Print Screen captures only the active window.  Both place the object on the clipboard where you can then paste into a Word document.
  • WMLARRY

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    Posted August 29th, 2007 14:00

    I finally bit the bullet and downloaded and installed the KB924961 Hotfix. It did not remedy my problem, so I removed it.
    The control + print screen and alt + print screen have no effect either...... the paste icon in graphics programs is still grayed out.
     
    Thanks for the efforts on my behalf.
     
    Larry
  • mombodog

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    Posted August 29th, 2007 15:00

    Don't give up, try this
     
    Hold the Flag key down and tap R key  type in the following and hit OK
     
    sfc /scannow
     
    space between   c   and   /
     
    this will check all your critical system files and replace any that are corrupt or the wrong size.
     
    The scan process may ask for your XP CD, so have it handy, there will be no confirmation or report when done, the window will just close, then reboot and do a windows update.
  • mombodog

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    Posted August 29th, 2007 15:00

    sfc and chkdsk are two different animals.
     
    It is best to do the sfc with a sp2 level XP cd.