UNSOLVED
Problem: Opening up a document while using my internet browser
I have the software that is needed to view a selected document. However, when I click on a link, a new page opens up with a red x in the upper left corner. At first, I thought it had to do with accepting cookies then I thought it might be what program is being used to view the link. I don't know.
Does anybody know what can do to rectify this?
Thanks,
JLN
grazer1
30 Posts
143
0
Posted January 30th, 2004 17:00
It definitely revolves around Internet Explorers ability to use whatever program it needs to open that page. There are a number of possibilites.
1) Internet Explorer does not have a plugin installed to view the content within IE itself
2) The program needed is either not correctly installed, or the MIME settings have been altered (simply put, its Windows ability to know what to do with a .doc file, or a .html file)
3) The document itself was not created properly on the server in which you are navigating to.
Anyways, best method to attempt to view this document is by downloading it to your PC and then opening it with the actual application.
Message Edited by grazer1 on 01-30-2004 01:12 PM